HP ENVY 6052e Printer as a SCANNER Question

Jay Ridgley jridgley2 at austin.rr.com
Fri Oct 1 12:13:27 UTC 2021


On 10/1/21 6:39 AM, Liam Proven wrote:
> On Fri, 1 Oct 2021 at 05:07, Zahid Rahman <zahidr1000 at gmail.com> wrote:
>>
>> I followed these instructions using the WPS method.  Then I used an app which shows all the devices connected to the network.
>>
>> Turn on the printer.
>> Locate the WPS button on your router, but do not press it yet.
>> If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
>> On the back of the printer, press and hold the Wireless button  and Power button  at the same time for 3 seconds.
>> On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
> 
> OK, so if I understand you correctly:
> 
> * Your printer both prints and scans from your phone
> * It prints from your PC, but does not scan
> * The printer is connected directly to your home WLAN
> * The phone is connected directly to your home WLAN as well
> 
> Jay, this information could be useful to you. If Zahid is right, then
> your model of printer is able to connect directly to a wireless
> network, as opposed to being connected to a PC. Have you tried this?
> 
Liam,

I tried originally to do the wireless thing, however, the HP Smart could 
not find the printer. Since I did not want a wireless install in the 
first place I plugged it in to the USB.

At the current time the printer prints, simple-scan FINDS it, however, 
when I press the SCAN button it crashes.

Since the device was not supported by HPLIP until version 3.20.5 I built 
and installed that. It also needs a plugin. When I tried to download 
that from the HP site the Driver Plug-in Installation package fails.
With two error conditions:

File "/usr/share/hplip/base/password.py", line 85, in get_distro_name
     os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'

During further processing it finally ends with:

  File "/usr/lib/python3/dist-packages/distro.py", line 1012, in 
_lsb_release_info
     stdout = subprocess.check_output(cmd, stderr=devnull)
   File "/usr/lib/python3.8/subprocess.py", line 415, in check_output
     return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
   File "/usr/lib/python3.8/subprocess.py", line 516, in run
     raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned 
non-zero exit status 1

and quits. Yet if I manually run lsb_release -a it works fine. That is 
why I am trying to find out how to clear the the HP Device Manager 
Error. I have tried to unplug and plug the device. Even did a reboot.

In addition, the HP Device Manager reports the device is powered down, 
unplugged or busy. It is up and I can print from it. I am trying to 
discover  how to clear that condition., as well.

Ideas...

Thanks,
Jay

> Zahid, some more questions:
> 
> * Is the computer on the WLAN, or Ethernet?
> * Have you got the latest HPLIP drivers installed on your PC?
> 


-- 
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320




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