scanner not working but driver files all present

[Tommy Trussell]

and of course I mean I have a Brother DCP-7020 instead of what I typed.

On Thu, Jun 25, 2020 at 5:11 PM Tommy Trussell <tommy.trussell at gmail.com>
wrote:

> I have an old old Brother DCP-7200, and unfortunately the scanner driver
> seems to "break" again with every LTS release. Sadly, the drivers are
> "closed source" AND the Brother Debian / Ubuntu packages are written
> poorly. Look at my updates to this bug:
>
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/701856
>
> I did notice recently that someone recently went through and updated the
> linux installation information on the Brother Web site -- look up your
> printer on the Brother Linux site  and see if you find some notes telling
> you exactly how to fix it. The (unfortunate) procedure is to install the
> broken Brother drivers and "fix" them by moving the files to the place
> where SANE looks for the libraries nowadays.
>
> I followed your link and chose the linux FAQ
>
>
> https://support.brother.com/g/b/faqlist.aspx?c=us&lang=en&prod=mfc240c_all&ftype3=100258
>
>
> On Tue, Jun 23, 2020 at 6:12 PM Udvarias Ur <udvarias1 at gmail.com> wrote:
>
>> Dear Mr. Echols,
>>
>> Thank you so much for your input.
>>
>> I went to the WEB page you suggested and downloaded the script. I also
>> found a new version of the brscan-skey driver, and downloaded that. (The
>> old one never worked. I don't even know what it does.)
>>
>> Unfortunately, after doing a complete removal of all 6 packages with
>> 'Synaptic.' I ran the script with the following results.
>>
>> 1. The install script only found and tried to install 4 packages. It
>> completely ignored the 2 …fax… packages.
>>
>> 2. After what seemed like a successful install of all 4 packages
>> 'Synaptic' still reported all 4 packages as installed and the same 3
>> packages as having 0 B.
>>
>> Needless to say, though I can print, I cannot scan.
>>
>> BTW. I saved the output if that will be any help.
>>
>> On 2020-06-22 20:01, P. Echols wrote:
>> > On Mon, Jun 22, 2020 at 3:29 PM Udvarias Ur <udvarias1 at gmail.com>
>> wrote:
>> >> Folks,
>> >>
>> >> I have a strange problem.
>> >>
>> >> I installed all the packages (printer, FAX, & scanner) for my printer
>> >> years ago. i.e. version 10.04. The scanner driver has worked just fine
>> >> ever since. Specifically the packages are:
>> >>
>> >>       1. brmfcfaxcups — Brother MFC/FAX fax share function driver
>> >>
>> >>       2. brmfcfaxlpd — Brother MFC-FAX LPD driver
>> >>
>> >>       3. brscan-skey — Brother Linux scanner S-KEY tool
>> >>
>> >>       4. brscan2 — Brother Scanner Driver
>> >>
>> >>       5. mfc240ccupswrapper — Brother CUPS Inkjet Printer Definitions
>> >>
>> >>       6. mfc240clpr — Brother lpr Inkjet Printer Definitions
>> >>
>> >> • May 31 - The computer failed.
>> >>
>> >> • June 15 - Found & purchased a replacement.
>> >>
>> >>               (Difficult due to pandemic.)
>> >>
>> >> • June 22 - After quarantine period, due to pandemic, replaced 500 gig
>> >>
>> >>               HD in replacement with 2 × 250 gig HD from failed
>> machine.
>> >>
>> >> Problem:
>> >>
>> >> 'Simple Scan,' and others, could not find the scanner.
>> >>
>> >> On investigation I found that 'Synaptic' reported the all 6 packages
>> are
>> >> 'installed,' all files are present, both in 'Synaptic' as well as on
>> the
>> >> HD. However, 'Synaptic' reports packages 4 – 6 as being 0 B.
>> >>
>> >> The printer function is fine, even without the 'Printer Definitions.'
>> >>
>> >> Can anyone tell why 'Synaptic' is reporting 0 B for installed packages?
>> >>
>> >> I assume that is the reason the scanner is not functioning.
>> >>
>> >   I don't know the answer to your direct question.  But I have
>> > discovered that the best solution is to reinstall the brother drivers
>> > when facing similar problems.  Rather than do each step manually, I
>> > prefer to use the brother installation script found here:
>> >
>> https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfc240c_all&os=128
>> > Cheers,
>> > Echo
>> >
>> --
>> Udvarias Ur
>>
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>> Linux 16.04.6 LTS.
>>
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>>
>>
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>
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