Confused Over Sudo / User Issue.....

[Olivier]

"Eddie O'Connor" <eoconnor25 at gmail.com> writes:

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> Hello Ubuntu Community!....bit of a long story here so grab a coffee and pull up a chair:
> So...the story goes like this:
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> At my corporate site we have Windows computers and mostly Linux servers, some of the workers
> in the IT department are "permitted" to install Ubuntu (18.04) on their personal machines if they so
> choose. One of out Supervisors has done this BUT? Somehow hes unable to "sudo" anything! And
> what I thought was just a messed up password situation goes "deeper". When he enters his
> REGULAR account credentials he can do administrative things, but no sudo works, ever, regardless
> of the command. Mind you...his login comes from the Windows AD (A-ctive D-irectory) server,
> along with his Outlook email etc...but hes not able to do anything with sudo with this laptop. What
> could possibly be wrong? I had thought it might be something with the /etc/passwd files but all
> looks legit...then we had him change his password and the change too effect just fine, he's able to
> access the network and traverse files et al......but STILL he's unable to "sudo" in the Terminal. Can
> anyone shed some light on this issue?....has anyone seen this before? Is there something I might
> have overlooked? (maybe a hidden file is missing?...or there's something wrong with a file-path? 
> Any help that anyone can give would ne much appreciated!

Did you check that PAM for sudo is properly configured to use AD?

Good luck,

Olivier

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> Thanks!
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> Eddie G.
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