Off subject but I need help

[Gene Heskett]

On Tuesday 16 July 2019 12:06:43 Peter wrote:

> My telephone and internet services have been converted to NBN. I am
> having considerable problems which Telstra seem unable to fix. The
> telephone service is unreliable, call go to voice mail and the phone
> does not ring and yet we can call out. Resetting the telstra modem
> fixes the problem for a day or so but the it comes back. Most of the
> time the internet worked normally. Now for the past few days logging
> onto the internet causes problesm.
> When I connect to the internet I get a message :
> Load cannot follow more then 20 redirections.
>   I have tried with three laptops and get the same problem , hence
> unlikely to be a laptop problem.
>
> The signal strength is good when setting up the connection but then is
> displayed as a '?'. My browser will connect to the internet but once a
> page is selected it is not always possible to follow links. It claims
> firefox has detected the server is redirecting the request in a way
> that will never complete and problem may be caused by not accepting
> cookies. So far telstra have replaced their modem but this did not
> make any difference.
>
> I do  not understand what is going.

I don't either, but one thing is for sure. Their service should conform 
to RFC standards, which if it did, you would not be subjected to 
problems they (or you) can't fix.  Vote with your wallet, and get 
connected to a service that works.
>
> Am I alone in having problems with the conversion to NBN.
>   I realise this is not the right list for these problems but if
> ubuntu is responsible for trying to get onto hotspots please tell me
> how to stop it.
>
> Regards
>
> Peter Goggin


Cheers, Gene Heskett
-- 
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