printer problem [solved]

[Brian]

On Wed 26 Sep 2018 at 12:14:24 +0100, Richard Kimber wrote:

>  problemOn Tue, 25 Sep 2018 22:05:27 +0100
> Peter Flynn <peter at silmaril.ie> wrote:
> 
> > My (very limited) understanding is that CUPS should be able to get
> > everything it needs to create a PPD file by querying the printer
> > direct. If it can't (as appears to be the case) then either CUPS is
> > broken and needs an update, or the printer is not capable of talking
> > to CUPS.
> 
> Thanks. It turned out, bizarrely, to be a browser problem - though I've
> no idea why the basic ubuntu-mate configuration that I tried initially
> wouldn't work.
> 
> After trying the Control Center method, I then tried to access CUPS via
> http://localhost:631 using Chrome browser, but this didn't offer me the
> option of giving my user and password - I just got a blank page saying
> 'Unauthorized' when I selected 'Add Printer'. However, switching to
> Firefox produced the requisite authorisation dialog, and I was able to
> proceed from there.
> 
> Thanks for all the suggestions.

Browsers and Control Center method's provide oodles of possibilities to
degrade the process of setting up a print queue. lpadmin is your friend.
If that doesn't succeed, a user has a real problem.

Two simple commands with your printer for successful queue creation:

ippfind -T 5
lpadmin -p <print_queue_name> -v <device-uri> -E -m everywhere

Within three minutes you are on the road.

-- 
Brian.