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[Bob]

** Reply to message from Liam Proven <lproven at gmail.com> on Tue, 9 Oct 2018
12:15:40 +0200

> On Mon, 8 Oct 2018 at 19:39, Bob <ubuntu-qygzanxc at listemail.net> wrote:
> >
> > Looking at the old messages I did not elaborate on the mouse problems but I did
> > when I posted the original problem in a message with the subject "Problems with
> > dual moniters" which got no responses.
> 
> I don't think it's really fair to ask us to recall every previous
> message and info that was in it! :-(

That is why I did not ask for help using the display through an HDMI
connection, just stated I needed to wait for a fix.


> > I am running Ubuntu 18.04.1 as it comes on the DVD with no customizations on an
> > ASUS X541S laptop.
> > Logiteck USB wireless mouse and I did swap them with another system that does
> > not have a problem.
> >
> >
> > Both screens display the data as wide screen but there are mouse dropping
> > everywhere and the cursor does not move smoothly and holding the button down to
> > drag something it appears as if you are not keeping the button down (bouncing).
> > Makes it hard to keep track of where the real cursor is located even harder to
> > drag an object to another location.  At first I thought my mouse was failing so
> > I tried a different mouse so it is not a mouse problem.  It seems that this
> > problem has been around for a long time.  My searching did not come up with a
> > fix.
> 
> I've gone digging and found your previous message. It looks like you
> have the low-end model in that series, with a Celeron chip and Intel
> on-board graphics. Is that right?

This has an Intel Pentium CPU N3710 quad core with Intel HD Graphics 405
(Braswell)


> Have you installed any optional drivers or microcode? If not, you
> should do that.

Not that I know of.


> Open "software & updates". Click the "additional drivers" tab. Enable
> any additional options that you can. Reboot.

 The additional drivers list is empty.  I did not see anything to enable.


> I also do not know if you are running GNOME on X.11 or on Wayland. It
> is a choice on the login screen. I think X.11 is the default but I
> don't run GNOME myself. Try Wayland instead of X.org.

I think it is running X.org.  I do not know where to check if it is running
X.11 or X.org.

OK I will try Wayland.


> And as I always say, ensure that you are on the latest system firmware
> for your machine.

As I understand it Ubuntu automatically updates the Intel firmware.  Correct me
if I am wrong.

-- 
Robert Blair


Foreign aid might be defined as a transfer of money from poor people in rich countries to rich people in poor countries.  -- Douglas Casey, Classmate of Bill Clinton at Georgetown University