unable to install ubuntu 16.04.2

[Colin Law]

On 29 May 2017 at 17:09, Robert Heller <heller at deepsoft.com> wrote:
> At Mon, 29 May 2017 16:53:55 +0100 (BST) "Ubuntu user technical support,  not for general discussions" <ubuntu-users at lists.ubuntu.com> wrote:
>
>>
>> Hi,
>>
>> I downloaded the Ubuntu 16.04.2 iso, and created the DVD. when I tried to install this
>> on a Windows XP machine and also a Windows 7 laptop, in both cases I get a purple screen with at the base of the screen a pictogram of a rectangle followed by
>> "=" followed a pictogram of a man in a circle.
>>
>> nothing further seems to happens.
>>
>> why am I unable to install 16.04.2?
>
> Question:
>
> I am presuming the Windows XP machine is 32-bit.
>
> Did you download the i386 or amd64 Ubuntu 16.04.2 iso?
>
> The amd64 version is not going to work on the Windows XP machine. It won't
> work on the Windows 7 laptop, if that machine is also 32-bit (I am not sure if
> Windows 7 came out after the general "end of the production" of 32-bit Intel-ish
> processors.)

I think, but am not certain, that the fact that it comes up with the
screen described means that the DVD is compatible (32/64) with the
hardware.

Colin