Printer Problem

[Peter]

On 26/01/17 15:54, Peter wrote:
> On 26/01/17 07:58, Nils Kassube wrote:
>> Peter wrote:
>>> On 25/01/17 20:07, Nils Kassube wrote:
>>>> I'm not sure if there is another program apart from CUPS. But maybe
>>>> the automatic printer detection fails for some reason, so you could
>>>> try to start the CUPS user interface at
>>>> <http://localhost:631/admin>.  There you could install a new
>>>> printer and you should be able to find your network printer
>>>> (samsung CLP-320N). It will ask for username and password - use the
>>>> credentials which you use to login to the machine.
>>>>
>>>> See also<https://help.ubuntu.com/community/Printers>  and
>>>> <https://help.ubuntu.com/community/PrintingCupsWebInterface>.
>>> I am running ubuntu 16.04 on all my laptops. So far as I know the
>>> installations should be identical as I started them all fro the DVD.
>>>
>>> They all have the same software installed  - libre office , virtual
>>> machine running Windows XP, firefox, thunderbird etc.
>> Thanks for the info. As the machines all have the same Ubuntu version
>> installed, it should really be a question of installed packages or a
>> configuration problem.
>>
>> Can you please try to install the networked printer via the CUPS
>> interface and report back about what happens.
>>
>> Now there are two things I didn't notice earlier. In a previous mail you
>> wrote:
>>
>>> The situation with usb is complicated. All other programs apart from
>>> cups can see devices on USB ports, including scanners and
>>> multifunction HDD unit, external usb disk drives.Virtual machine can
>>> also see all usb devices including printers scanners and hubs.
>> Do you mean, Windows XP in the virtual machine can see the USB devices
>> while the Linux host can also see them? For some reason I thought you
>> were using virtualbox as virtualization software, but maybe that was
>> wrong. If you would use virtualbox, the VM would only see the USB
>> devices which are assigned to the VM by user selection and then the host
>> can't see them while the VM is running. However you asked where you
>> could remove a USB assignment, and therefore I think you might not be
>> using Virtualbox but something else instead. Can you please tell us
>> which virtualization software you use.
>>
>> And the second question is about the lsusb command we discussed
>> previously: When you entered the command on the machine which can't see
>> the printer, did you see a line which showed the printer ID? I think
>> there should be the manufacturer name (Brother) and probably also the
>> printer name mentioned.
>>
>>
>> Nils
>>
>>
> The output from lsusb on both laptops , with and without the Virtual 
> machine open
> On x61s with scanner and printer connected and on. Both devices are avaible in Ubuntu  and in my
> Oracle Virtualbox 5.0.24
>
> Bus 002 Device 002: ID 04b8:0122 Seiko Epson Corp. GT-F520/GT-F570 [Perfection 3590 PHOTO]
> Bus 002 Device 003: ID 04f9:003f Brother Industries, Ltd
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 002: ID 0483:2016 STMicroelectronics Fingerprint Reader
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>
> On T400 with scanner and printer connected and Oracle Virtual box closed
> Bus 002 Device 003: ID 04b8:0122 Seiko Epson Corp. GT-F520/GT-F570 [Perfection 3590 PHOTO]
> Bus 002 Device 002: ID 04f9:003f Brother Industries, Ltd
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 001 Device 004: ID 17ef:1004 Lenovo Integrated Webcam
> Bus 001 Device 005: ID 04b3:4485 IBM Corp. Serial Converter
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 003: ID 0a5c:2145 Broadcom Corp. BCM2045B (BDC-2.1) [Bluetooth Controller]
> Bus 004 Device 002: ID 08ff:2810 AuthenTec, Inc. AES2810
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>
> Virtual Machine open
> Bus 002 Device 003: ID 04b8:0122 Seiko Epson Corp. GT-F520/GT-F570 [Perfection 3590 PHOTO]
> Bus 002 Device 002: ID 04f9:003f Brother Industries, Ltd
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 001 Device 004: ID 17ef:1004 Lenovo Integrated Webcam
> Bus 001 Device 005: ID 04b3:4485 IBM Corp. Serial Converter
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 003: ID 0a5c:2145 Broadcom Corp. BCM2045B (BDC-2.1) [Bluetooth Controller]
> Bus 004 Device 002: ID 08ff:2810 AuthenTec, Inc. AES2810
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Obviously the devices are recognised at the USB port level but on the 
> T400 cups does not see the printer. Xsane finds the scanner whether 
> the virtual box is open or closed. The virtual box sees both the 
> printer and the scanner.
>  I have removed and reinstalled the cups program but ubuntu still 
> cannot configure the usb printer or the network printer, whereas the 
> Virtual box can see and use both.
> I have 3 other laptops (another t400 and R61) and these both work 
> correctly with the prinnters available in Ubuntu and the virtual machine.
>
> Regards
>
> Peter Goggin
In desperation I reinstalled Ubuntu 16.04. Ubuntu now sees the printers 
etc. However I cannot get the Virtual Box to see the usb ports.

When I first set this up VirtualBox was in the repository for Ubuntu 
14.04.  After it was all working I upgraded rather the installed 16.04.
Presumably one of the many upgrades to 16.04 broke the system as far as 
seeing usb printers in ubuntu.

Now I have to get my virtual box working.  I tried the latest version 
for ubuntu 16.04 but while I can see my windows programs and run them I 
cannot see any usb ports.
  Can any one advise from where I should down load the software and 
extension packs ? Should I use Oracle's site?

Since I cannot see Virtual Box in the installed software list I did not 
know how to remove it so I have done a clean install of Ubuntu 16.04.  
All of my own software in the home directory is regularly backed up so I 
have not lost any data.

What repository etc do I need to add to keep the virtual box properly 
updated?

It is many years since I have worked at terminal level in Linux and at 
82  it can get a bit confusing.

Regards

Peter Goggin




-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/ubuntu-users/attachments/20170128/cb2f2d73/attachment.html>