problems for installing software: What is the code that has to be sent to download and install software from Universe?

[Narciso Pizarro]

Thank you all. The problem is now solved.
Yours
Narciso

-----Mensaje original-----
De: ubuntu-users-bounces at lists.ubuntu.com
[mailto:ubuntu-users-bounces at lists.ubuntu.com] En nombre de Karl Auer
Enviado el: lunes, 14 de noviembre de 2016 16:26
Para: ubuntu-users at lists.ubuntu.com
Asunto: Re: problems for installing software: What is the code that has to
be sent to download and install software from Universe?

On Mon, 2016-11-14 at 15:06 +0000, Colin Law wrote:
> This is not normal. It may be easier for us to understand what is 
> going on if you open a terminal and run

... and Ralf went hi-tech straight away too.

Here we have someone who is not a native English speaker, who is clearly not
a proficient Ubuntu user (yet!), and who has mentioned a specific piece of
software (Ubuntu Software Centre).

Putting those three things together, sending him straight to a command line
and getting him to execute commands using sudo is going to be daunting, and
exposes him to quite some risk of screwing things up very badly.

Might I respectfully suggest that the first steps are to find out what he
are trying to achieve, what he are actually doing, and what the actual
symptoms of his problem are?

Firing command lines at him is not very helpful.

Of course I may be underestimating the guy - but underestimating someone is
generally more helpful than overestimating them.

Just a thought. Take it easy.

Regards, K.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Karl Auer (kauer at biplane.com.au)
http://www.biplane.com.au/kauer
http://twitter.com/kauer389

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