Simple Scan problem

[Bob]

** Reply to message from Nils Kassube <kassube at gmx.net> on Fri, 03 Jun 2016
09:38:19 +0200

> Bob wrote:
> > I have two MFP devices, an HP ENVY_120_series and an
> > HP_Color_LaserJet_MFP_M277dw (just purchased) both connect to my LAN
> > wireless. I can scan documents using the 120 flatbed. When I try to
> > scan using the M277 I get an error trying to scan from the flatbed or
> > document feeder in Simple Scan that says:
> > 
> > Failed to scan
> > Unable to connect to scanner.
> > 
> > The description of scan bugs do not exactly fit what I am seeing but I
> > will assume it is a known problem.  Any suggestions on other scan
> > programs (I mainly scan to PDF) that I could try?
> 
> You could try xsane, however I suppose the error is not caused by Simple
> Scan but by the sane library which is used by all the GUI scan programs.
> You can check if your scanner is found with the command
> 
> sane-find-scanner

That command only looks for SCSI and USB connected devices and does not find
either device.

The Simple Scan has both devices in Preferences->Scan Sources but only the HP
120 works.


> in a terminal. Further help might be found on these pages:
> 
> <https://help.ubuntu.com/community/sane>
> <https://help.ubuntu.com/community/SANE%20-%20Installing%20a%20scanner%20that%20isn't%20auto-detected>
> 
> 
> Nils

I will look at those web sites

Thanks

-- 
Robert Blair


Beer is proof that God loves us and wants us to be happy.  -- Benjamin Franklin