Unable to install HP AiO Ink Advantage 3835 on Ubuntu 14.04

Liam Proven lproven at gmail.com
Thu Feb 4 12:42:57 UTC 2016


On 3 February 2016 at 17:59, Amichai Rotman <amichai at iglu.org.il> wrote:
> Hi All,
>
>  I've installed Ubuntu on my friend laptop a few month ago. All went great
> and he was very happy with it.
> Two days ago he went out and bought an AiO HP 3835 - without consulting me
> first.
>
> I've been trying to make it work since then...
>
> This is what I've done:
>
> I went to the Printers in the System Settings.
> I waited for the Printer to show up and clicked on it (connected via USB).
> I chose HP for the manufacturer.
> The printer's specific model is not on the list, only 3022 or 3040...
> I looked it up on the HPLIP page and it shows up as supported.
>
> The printer shows up in 'lsusb'.
> When I try to run 'hp-probe' or 'hp-setup' it immediately claims it cannot
> locate any device...
>
> I am very frustrated. How can I obtain the specific models' PPD file?
>
> Trying to search for the Linux driver on HP's Website refers me to HPLIP!
>
> I am afraid to ask my friend to replace the printer, because he might blame
> Linux in general and ask to switch back to Windows(!)...
>
> Please help!


[1] What version of Ubuntu?

[2] Is it up to date?

[3] Have you tried installing the *LATEST* HP drivers from HP?

http://hplipopensource.com/hplip-web/index.html

-- 
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