Unable to install HP AiO Ink Advantage 3835 on Ubuntu 14.04

[Joseph Loo]

On 02/03/2016 08:59 AM, Amichai Rotman wrote:
> Hi All,
> 
>  I've installed Ubuntu on my friend laptop a few month ago. All went
> great and he was very happy with it. 
> Two days ago he went out and bought an AiO HP 3835 - without consulting
> me first. 
> 
> I've been trying to make it work since then...
> 
> This is what I've done:
> 
>  1. I went to the Printers in the System Settings.
>  2. I waited for the Printer to show up and clicked on it (connected via
>     USB).
>  3. I chose HP for the manufacturer.
>  4. The printer's specific model is not on the list, only 3022 or 3040...
>  5. I looked it up on the HPLIP page and it shows up as supported. 
> 
>   * The printer shows up in 'lsusb'.
>   * When I try to run 'hp-probe' or 'hp-setup' it immediately claims it
>     cannot locate any device... 
> 
> I am very frustrated. How can I obtain the specific models' PPD file?
> 
> Trying to search for the Linux driver on HP's Website refers me to HPLIP!
> 
> I am afraid to ask my friend to replace the printer, because he might
> blame Linux in general and ask to switch back to Windows(!)...
> 
> Please help!
> 
> Amichai.
> 
> 
Generally HPLIP is one of your packages you have to install from the
Ubuntu repository.

-- 
Joseph Loo
jloo at acm.org