HELP! Cannot use mouse or keyboard any more

Kevin O'Gorman kogorman at gmail.com
Sat Jun 6 14:30:25 UTC 2015


Answering several suggestions:

Ctl-Alt-F1 does nothing -- keyboard not working, after all
Keyboard and mouse are USB.  Mobo has no PS/2
Keyboard and mouse are unchanged, but I have tried spares.
I have tried a previous kernel.  No help.
I don't know how to boot into another user or session -- and unless it's
something grub can do, I'm probably unable because of having no keyboard
once the kernel starts

System is on a LAN, but unavailable.  It normally serves apache, but that's
not working either, which has me worried.  I would have thought the server
would be up whether I logged in or not.

On Sat, Jun 6, 2015 at 5:32 AM, Robert Heller <heller at deepsoft.com> wrote:

> At Sat, 6 Jun 2015 08:17:21 +0100 "Ubuntu user technical support,  not for
> general discussions" <ubuntu-users at lists.ubuntu.com> wrote:
>
> >
> > On 6 June 2015 at 04:49, Kevin O'Gorman <kogorman at gmail.com> wrote:
> > > I'm running Xubuntu, and have done for quite a while.  Right now it's
> at
> > > 14.04.   I just hosed it somehow, and when I reboot I cannot log in
> because
> > > the keyboard and mouse are being ignored.
> > >
> > > It's not the hardware, because the grub menu works with the keyboard,
> and
> > > going to a recovery version of the kernel also works but it's console
> mode,
> > > not X.  But when I try a normal boot, the cursor stays in the middle
> of the
> > > desktop and the keyboard cannot enter my password.  I have to do a hard
> > > reset because 3-finger salute is also ignored.
> >
> > Does Ctrl-Alt-F1 take you to a console?
> >
> > Have you tried booting into a different user or a guest session?
> >
> > If you boot into the console and then look at /var/log/syslog for the
> > failed boot do you see anything that looks relevant?
>
> Some other thoughts for the OP:
>
> Are the keyboard / mouse PS/2 based or USB?
>
> Did you recently change the keyboard or mouse?
>
> Is the system on a LAN? Do you have another machine available that you can
> remotely connect to it with?
>
> >
> > Colin
> >
>
> --
> Robert Heller             -- 978-544-6933
> Deepwoods Software        -- Custom Software Services
> http://www.deepsoft.com/  -- Linux Administration Services
> heller at deepsoft.com       -- Webhosting Services
>
>
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-- 
Kevin O'Gorman
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