HELP! Cannot use mouse or keyboard any more

Robert Heller heller at
Sat Jun 6 12:32:50 UTC 2015

At Sat, 6 Jun 2015 08:17:21 +0100 "Ubuntu user technical support,  not for general discussions" <ubuntu-users at> wrote:

> On 6 June 2015 at 04:49, Kevin O'Gorman <kogorman at> wrote:
> > I'm running Xubuntu, and have done for quite a while.  Right now it's at
> > 14.04.   I just hosed it somehow, and when I reboot I cannot log in because
> > the keyboard and mouse are being ignored.
> >
> > It's not the hardware, because the grub menu works with the keyboard, and
> > going to a recovery version of the kernel also works but it's console mode,
> > not X.  But when I try a normal boot, the cursor stays in the middle of the
> > desktop and the keyboard cannot enter my password.  I have to do a hard
> > reset because 3-finger salute is also ignored.
> Does Ctrl-Alt-F1 take you to a console?
> Have you tried booting into a different user or a guest session?
> If you boot into the console and then look at /var/log/syslog for the
> failed boot do you see anything that looks relevant?

Some other thoughts for the OP:

Are the keyboard / mouse PS/2 based or USB?

Did you recently change the keyboard or mouse?

Is the system on a LAN? Do you have another machine available that you can 
remotely connect to it with?

> Colin

Robert Heller             -- 978-544-6933
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