Printer won't initialize

Chris cpollock at embarqmail.com
Wed Jan 28 01:20:58 UTC 2015


On Tue, 2015-01-27 at 16:02 -0800, wcj9996 at frontier.com wrote:
> 
> On 01/27/2015 03:45 PM, Chris wrote:
> > On Wed, 2015-01-28 at 10:38 +1100, phil wrote:
> >> On 28/01/2015 10:25 AM, Chris wrote:
> >>> On Tue, 2015-01-27 at 18:09 -0500, John Hupp wrote:
> >>>> On 1/27/2015 6:03 PM, Chris wrote:
> >>>>> On Tue, 2015-01-27 at 16:33 -0600, Chris wrote:
> >>>>>> On Tue, 2015-01-27 at 20:27 +0000, Colin Law wrote:
> >>>>>>> On 27 January 2015 at 20:17, Chris <cpollock at embarqmail.com> wrote:
> >>>>>>>> This is really beginning to get my goat. Seems like every time I turn around I'm having some kind of
> >>>>>>>> an issue. Now my HP 1020 Laserjet won't initialize. The last time a successful print job was run was
> >>>>>>>> Mon 26 Jan 2015 04:54:09 PM CST according to the CUPS Job Manager.  I'm seeing this in dmesg:
> >>>>>>>>
> >>>>>>>> Jan 27 11:32:34 localhost kernel: [   16.860019] usb 2-6: device descriptor read/64, error -110
> >>>>>>> I presume you have tried a power cycle (including powering down the
> >>>>>>> printer at the same time).
> >>>>>>> Otherwise, have you changed anything on the system since it last
> >>>>>>> worked, switched to a different kernel for example?
> >>>>>>>
> >>>>>>> Colin
> >>>>>>>
> >>>>>>>> Jan 27 11:32:34 localhost kernel: [   32.088017] usb 2-6: device descriptor read/64, error -110
> >>>>>>>> Jan 27 11:32:34 localhost kernel: [   32.316019] usb 2-6: new high-speed USB device number 3 using ehci-pci
> >>>>>>>>
> >>>>>>>> Jan 27 11:35:09 localhost hp[3101]: prnt/backend/hp.c 808: ERROR: open
> >>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>>
> >>>>>>>> Jan 27 11:26:55 localhost hp[18533]: io/hpmud/musb.c 1143: unable to
> >>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:26:55 localhost hp[18533]: prnt/backend/hp.c 808: ERROR: open
> >>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:28:32 localhost hp[18610]: io/hpmud/musb.c 1143: unable to
> >>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:28:32 localhost hp[18610]: prnt/backend/hp.c 808: ERROR: open
> >>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:28:59 localhost hp[18632]: io/hpmud/musb.c 1143: unable to
> >>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:28:59 localhost hp[18632]: prnt/backend/hp.c 808: ERROR: open
> >>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:29:19 localhost hp[18647]: io/hpmud/musb.c 1143: unable to
> >>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:29:19 localhost hp[18647]: prnt/backend/hp.c 808: ERROR: open
> >>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:29:42 localhost hp[18666]: io/hpmud/musb.c 1143: unable to
> >>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:29:42 localhost hp[18666]: prnt/backend/hp.c 808: ERROR: open
> >>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:30:07 localhost hp[18679]: io/hpmud/musb.c 1143: unable to
> >>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>> Jan 27 11:30:07 localhost hp[18679]: prnt/backend/hp.c 808: ERROR: open
> >>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>>>>>
> >>>>>>>> Basically the printer for some reason will not initialize since yesterday evening (I just
> >>>>>>>> noticed it this morning). I've changed to another USB port and instead of
> >>>>>>>> usb 2-6: device descriptor read/64, error -110 I get usb 2-5 which makes sense since I
> >>>>>>>> changed to a different port. Bottom line, I have no idea what the heck is going on or
> >>>>>>>> where or how to figure out how to fix it. Any assistance is appreciated.
> >>>>>>>>
> >>>>>> Colin, I unplugged the printer, booted then plugged in during the boot.
> >>>>>> The printer initialized however when trying to print something the print
> >>>>>> job starts according to HPLIP report then says completed however nothing
> >>>>>> prints. Also says device error can't connect. All I've done as far as
> >>>>>> changing kernels is to go from the 3.19 back to the 3.13 for a little
> >>>>>> while.
> >>>>>>
> >>>>> I might add that after making sure that the connector on the printer is
> >>>>> tight and that the USB end is connected securely, again, I ran sudo
> >>>>> hp-plugin -i to reinstall the HPLIP driver. This netted me this output:
> >>>>>
> >>>>> Downloading firmware to device
> >>>>> hp:/usb/HP_LaserJet_1020?serial=JL1F0DC...
> >>>>> error: Unable to communicate with device (code=12):
> >>>>> hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>> error: unable to open channel
> >>>>> error: Unable to communicate with device (code=12):
> >>>>> hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> >>>>> error: unable to open channel
> >>>>> error: Channel write error
> >>>>> error: An error occured: Device I/O error
> >>>>>
> >>>>> So, I have no idea what's going on at all.
> >>>>>
> >>>>>
> >>>> Did you go to hp.com and look up how to do a hardware self-test? Usually
> >>>> it's a matter of pressing some combo of buttons on the printer.  If this
> >>>> fails, then it points to a printer hardware problem.  Of course, if it
> >>>> succeeds, then you're back to looking for a software issue.
> >>>>
> >>>>
> >>> Went there John, it would be great if I were running a Windows box. One
> >>> last thing I just did was pull up http://localhost:631/admin/ and
> >>> deleted the printer then went to rediscover it, "no printers found".
> >>> About ready to give up, spent almost all day on this and not getting any
> >>> closer.
> >>>
> >>
> >> Hi Chris,
> >>
> >> How old is said printer, they came out around 2007, and have you tried
> >> it in a windows box to confirm it is still functioning correctly. My
> >> suspicion is that your printer may have died.
> >>
> >> Phil
> >>
> > Don't have a Windows box Phil, however you're correct, it is rather old
> > even though I bought it a few years ago from a friend for $25.00. Guess
> > I could go out and get a newer one and give it a try.
> >
> > Thanks
> > Chris
> >
> >
> I have a Brother printer which does a similar thing when it thinks that 
> the drum or toner is used up.  The manual tells how to reset the 
> counters when changing the drum or toner.  I usually get more use out of 
> the toner and drum before changing them.
> 
> Perhaps the HP works in a similar way.
> 
>    walt
> -- 
> -----  walt  wcj9996 at frontier.com -----
> 
Walt, you saved me some $$$. I pulled the toner cartridge out of the
printer, reinserted it. Just for the heck of it I tried just a CTRL-P on
a document, it printed. Then pulled a document up in text editor,
printed just fine. Guess this issue is fixed, I have no idea what that
had to do with it but I'll take it. Thanks to all of you who replied
with suggestions. I guess sometimes the easiest fix is the best.

Chris

-- 
Chris
KeyID 0xE372A7DA98E6705C
31.11°N 97.89°W (Elev. 1092 ft)
19:05:34 up 2:42, 1 user, load average: 0.40, 0.19, 0.24
Ubuntu 14.04.1 LTS, kernel 3.19.0-031900rc5-generic




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