Printer won't initialize

Wed Jan 28 00:02:16 UTC 2015

On 01/27/2015 03:45 PM, Chris wrote:
> On Wed, 2015-01-28 at 10:38 +1100, phil wrote:
>> On 28/01/2015 10:25 AM, Chris wrote:
>>> On Tue, 2015-01-27 at 18:09 -0500, John Hupp wrote:
>>>> On 1/27/2015 6:03 PM, Chris wrote:
>>>>> On Tue, 2015-01-27 at 16:33 -0600, Chris wrote:
>>>>>> On Tue, 2015-01-27 at 20:27 +0000, Colin Law wrote:
>>>>>>> On 27 January 2015 at 20:17, Chris <cpollock at embarqmail.com> wrote:
>>>>>>>> This is really beginning to get my goat. Seems like every time I turn around I'm having some kind of
>>>>>>>> an issue. Now my HP 1020 Laserjet won't initialize. The last time a successful print job was run was
>>>>>>>> Mon 26 Jan 2015 04:54:09 PM CST according to the CUPS Job Manager.  I'm seeing this in dmesg:
>>>>>>>>
>>>>>>>> Jan 27 11:32:34 localhost kernel: [   16.860019] usb 2-6: device descriptor read/64, error -110
>>>>>>> I presume you have tried a power cycle (including powering down the
>>>>>>> printer at the same time).
>>>>>>> Otherwise, have you changed anything on the system since it last
>>>>>>> worked, switched to a different kernel for example?
>>>>>>>
>>>>>>> Colin
>>>>>>>
>>>>>>>> Jan 27 11:32:34 localhost kernel: [   32.088017] usb 2-6: device descriptor read/64, error -110
>>>>>>>> Jan 27 11:32:34 localhost kernel: [   32.316019] usb 2-6: new high-speed USB device number 3 using ehci-pci
>>>>>>>>
>>>>>>>> Jan 27 11:35:09 localhost hp[3101]: prnt/backend/hp.c 808: ERROR: open
>>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>>
>>>>>>>> Jan 27 11:26:55 localhost hp[18533]: io/hpmud/musb.c 1143: unable to
>>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:26:55 localhost hp[18533]: prnt/backend/hp.c 808: ERROR: open
>>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:28:32 localhost hp[18610]: io/hpmud/musb.c 1143: unable to
>>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:28:32 localhost hp[18610]: prnt/backend/hp.c 808: ERROR: open
>>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:28:59 localhost hp[18632]: io/hpmud/musb.c 1143: unable to
>>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:28:59 localhost hp[18632]: prnt/backend/hp.c 808: ERROR: open
>>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:29:19 localhost hp[18647]: io/hpmud/musb.c 1143: unable to
>>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:29:19 localhost hp[18647]: prnt/backend/hp.c 808: ERROR: open
>>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:29:42 localhost hp[18666]: io/hpmud/musb.c 1143: unable to
>>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:29:42 localhost hp[18666]: prnt/backend/hp.c 808: ERROR: open
>>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:30:07 localhost hp[18679]: io/hpmud/musb.c 1143: unable to
>>>>>>>> open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>> Jan 27 11:30:07 localhost hp[18679]: prnt/backend/hp.c 808: ERROR: open
>>>>>>>> device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>>>>>
>>>>>>>> Basically the printer for some reason will not initialize since yesterday evening (I just
>>>>>>>> noticed it this morning). I've changed to another USB port and instead of
>>>>>>>> usb 2-6: device descriptor read/64, error -110 I get usb 2-5 which makes sense since I
>>>>>>>> changed to a different port. Bottom line, I have no idea what the heck is going on or
>>>>>>>> where or how to figure out how to fix it. Any assistance is appreciated.
>>>>>>>>
>>>>>> Colin, I unplugged the printer, booted then plugged in during the boot.
>>>>>> The printer initialized however when trying to print something the print
>>>>>> job starts according to HPLIP report then says completed however nothing
>>>>>> prints. Also says device error can't connect. All I've done as far as
>>>>>> changing kernels is to go from the 3.19 back to the 3.13 for a little
>>>>>> while.
>>>>>>
>>>>> I might add that after making sure that the connector on the printer is
>>>>> tight and that the USB end is connected securely, again, I ran sudo
>>>>> hp-plugin -i to reinstall the HPLIP driver. This netted me this output:
>>>>>
>>>>> Downloading firmware to device
>>>>> hp:/usb/HP_LaserJet_1020?serial=JL1F0DC...
>>>>> error: Unable to communicate with device (code=12):
>>>>> hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>> error: unable to open channel
>>>>> error: Unable to communicate with device (code=12):
>>>>> hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
>>>>> error: unable to open channel
>>>>> error: Channel write error
>>>>> error: An error occured: Device I/O error
>>>>>
>>>>> So, I have no idea what's going on at all.
>>>>>
>>>>>
>>>> Did you go to hp.com and look up how to do a hardware self-test? Usually
>>>> it's a matter of pressing some combo of buttons on the printer.  If this
>>>> fails, then it points to a printer hardware problem.  Of course, if it
>>>> succeeds, then you're back to looking for a software issue.
>>>>
>>>>
>>> Went there John, it would be great if I were running a Windows box. One
>>> last thing I just did was pull up http://localhost:631/admin/ and
>>> deleted the printer then went to rediscover it, "no printers found".
>>> About ready to give up, spent almost all day on this and not getting any
>>> closer.
>>>
>>
>> Hi Chris,
>>
>> How old is said printer, they came out around 2007, and have you tried
>> it in a windows box to confirm it is still functioning correctly. My
>> suspicion is that your printer may have died.
>>
>> Phil
>>
> Don't have a Windows box Phil, however you're correct, it is rather old
> even though I bought it a few years ago from a friend for $25.00. Guess
> I could go out and get a newer one and give it a try.
>
> Thanks
> Chris
>
>
I have a Brother printer which does a similar thing when it thinks that 
the drum or toner is used up.  The manual tells how to reset the 
counters when changing the drum or toner.  I usually get more use out of 
the toner and drum before changing them.

Perhaps the HP works in a similar way.

   walt
-- 
-----  walt  wcj9996 at frontier.com -----