2 TB external HD does not mount any more. How to save it's data?

compdoc compdoc at hotrodpc.com
Tue Dec 16 16:39:27 UTC 2014


>> bas at Viaconsensus-camino:~$ lsusb

 

Oh, the drive is an external USB drive? Smart info often doesn't work on
those drives. 

 

There is a small chance the drive is ok, but the USB electronics in the
external enclosure have gone bad. Since it sounds like it's out of warranty,
I would open the case and remove the drive itself and attach it directly to
a desktop computer to see if the data can be salvaged.

 

However, if gparted can see the drive, theres a good chance the drive is
dead. 

 

Good luck!

 

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