Hello all!

[Charlie Luna]

Oh dude! It's ok! I didn't take it that way. I'm glad you mentioned it. I
felt it was worth clarifying my intentions, too, so that everyone on the
list knew i was intending to offer. No harm done!
On Nov 22, 2013 3:41 PM, "Pete Smout" <smoutpete at gmail.com> wrote:

>
> On 22/11/13 20:06, Charlie Luna wrote:
>
> Hey Pete! Thanks for the information! Rest assured, the customers will have
> full knowledge of this service up front and will have to consent to having
> this service made available and it will require their permission to access
> their system when they do call and ask for remote help. But thank you! This
> helps tremendously!
>
>
> Sorry never meant to insinuate you were trying to be dishonest!
> I felt it was worth mentioning though :)
>
> Pete s
>
>
> On Fri, Nov 22, 2013 at 2:01 PM, Pete Smout <smoutpete at gmail.com> <smoutpete at gmail.com> wrote:
>
>
>
> On 22/11/13 19:26, Charlie Luna wrote:
>
> Hey guys and gals! I'm here to ask a couple questions. I have ubuntu studio
> 12.10 LTS, and i'm looking to find the remote desktop access settings menu.
> I'm about to start a home based biz and I want to be able to help my
> customers from home by being able to access their desktop from here. How
> can i go about doing that?
>
>
>
>
>  Hi,
>
> There are two ways included with Ubuntu by default the first [1] (my
> personal choice) is SSH or secure shell, in my experience this requires
> less bandwidth and is quicker than the second option, but it is command
> line based and not as pretty as VNC
> VNC [2] is more graphical but therefore slower and requires more
> bandwidth!
>
> [1]    https://help.ubuntu.com/community/SSH
> [2]    http://www.unixmen.com/how-to-use-remote-desktop-in-ubuntu/
>
> note: both ways will require your customers to 'let you in' i.e you cannot
> just access their files! (unless you set it up prior to selling them the
> machine, even then you will be discoverable!)
>
> Hope this helps, and good luck with your business!
>
> Pete s
>
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