xsane can't see my scanner unless I'm root

[Colin Law]

On 26 July 2012 13:15, Paul Smith <paul at mad-scientist.net> wrote:
> On Thu, 2012-07-26 at 07:00 -0400, Gene Heskett wrote:
>> All well and good, except where the hell is the button to start entering a
>> new bug?  This is the same situation I was in the last time I waded through
>> the launchpad login process quite some time back, and of course I'd
>> forgotten that password, so I had to screw around 10 minutes changing it
>> before I could log in.  I didn't enter a report the last time either.
>
> I won't say Launchpad is easy or a good interface.  The thing that
> really frustrates me about it is that there are so many entries for any
> given package, and only one of them is the one you want... but it's very
> hard to know (without prior information) which one it is.  And the one
> you DON'T want is the most obvious one, that everyone will probably
> assume is the right one.
>
> Here's how I do it:
>
> Go to the main Launchpad page.  There is a prominent search box.  I
> enter the name of the package for which I want to report a bug (I know
> this is also problematic, because often you don't know the name of the
> package).  For example I typed "xsane" here.
>
> Now you get a list of all sorts of packages, releases, etc. with the
> name "xsane".  This is the tricky part.  The one you want is usually
> named something like "<pkg> package in Ubuntu".  Click on that.
>
> Note the one you do NOT want is the "<pkg> in Launchpad" element.  This
> is some kind of tracking item for the upstream release (as I understand
> it) and so you can't report bugs against it.  And of course I can't find
> any way to jump from the upstream release item to the individual Ubuntu
> items.  It's all very confusing.  Don't click that link.
>
> Once you get to the main Ubuntu package management page for that
> package, on the right under the heading "Get Involved" will be a link
> "Report a Bug".  I think it's pretty straightforward after that.
>
>
> There are probably seven other ways to do it, with at least 4 simpler
> than this.  But, it works for me.

I think using ubuntu-bug is generally much simpler.

Colin