I'm in a vicious cycle trying to post a bug

Kevin O'Gorman kogorman at gmail.com
Wed Aug 15 13:29:32 UTC 2012

On Tue, Aug 14, 2012 at 3:14 PM, C de-Avillez <hggdh2 at ubuntu.com> wrote:
> On Tue, 14 Aug 2012 14:21:30 -0700
> "Kevin O'Gorman" <kogorman at gmail.com> wrote:
>> I am trying to post a bug to launchpad.
>> I have an account, and I can sign into it, but the list it shows of
>> what I'm "authenticated" for is just 3 things.  Nothing points at
>> bugs.
>> If I go to bugs directly as I used to do (
>> https://bugs.launchpad.net/ubuntu/ ) I'm not logged in and it sends me
>> back into the cycle.
>> How do I get this done?
> There are two ways:
> (1) *PREFERRED* you use ubuntu-bug to open the bug. The process
> collects some data from your system (including specific data for the
> package you are reporting on), and then opens your browser on a bug
> entry pane.
> (2) *REALLY LAST RESORT* you use a special URL to LP [1] and open your
> bug there. The drawback on this method is that *most* of the times
> basic bug data is not reported. In fact, unfortunately, most of the
> times I see one such bug basic data is indeed missing (Ubuntu version,
> package version, etc).
> This is all documented in [2]. And yes, it is on purpose that the link
> in [1] is at about the end of the page: if one is not willing to find
> out how to report bugs, chances are one is also not going to add in the
> necessary information/data on the bug.
> We are always on #ubuntu-bugs in Freenode, for any questions.
> Now, why LP reports you are not logged in if you are already logged
> in... this is a different can of worms. I don't know.
> Cheers,
> ..C..
> [1] https://bugs.launchpad.net/ubuntu/+filebug/?no-redirect
> [2] https://help.ubuntu.com/community/ReportingBugs

Thanks.  I forgot about ubuntu-bug since it has been so long since I
submitted one.  I got it submitted some other way, though I've now
forgotten exactly how.  I have a T-shirt for days like this: it has a
progress bar and a caption that says "Brain loading.... please wait".

Kevin O'Gorman, PhD

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