I'm in a vicious cycle trying to post a bug

[C de-Avillez]

On Tue, 14 Aug 2012 14:21:30 -0700
"Kevin O'Gorman" <kogorman at gmail.com> wrote:

> I am trying to post a bug to launchpad.
> I have an account, and I can sign into it, but the list it shows of
> what I'm "authenticated" for is just 3 things.  Nothing points at
> bugs.
> 
> If I go to bugs directly as I used to do (
> https://bugs.launchpad.net/ubuntu/ ) I'm not logged in and it sends me
> back into the cycle.
> 
> How do I get this done?
> 

There are two ways:

(1) *PREFERRED* you use ubuntu-bug to open the bug. The process
collects some data from your system (including specific data for the
package you are reporting on), and then opens your browser on a bug
entry pane.
(2) *REALLY LAST RESORT* you use a special URL to LP [1] and open your
bug there. The drawback on this method is that *most* of the times
basic bug data is not reported. In fact, unfortunately, most of the
times I see one such bug basic data is indeed missing (Ubuntu version,
package version, etc).

This is all documented in [2]. And yes, it is on purpose that the link
in [1] is at about the end of the page: if one is not willing to find
out how to report bugs, chances are one is also not going to add in the
necessary information/data on the bug.

We are always on #ubuntu-bugs in Freenode, for any questions.

Now, why LP reports you are not logged in if you are already logged
in... this is a different can of worms. I don't know.

Cheers,

..C.. 


[1] https://bugs.launchpad.net/ubuntu/+filebug/?no-redirect
[2] https://help.ubuntu.com/community/ReportingBugs
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