Request Tracker

[Damien Hull]

Thanks for the info. I just started another install. I'm going to kill
it and install a version of perl just for request tracker.

On Jul 17, 2011, at 11:55 AM, Avi <lists at avi.co> wrote:

> Damien Hull wrote:
>
>> I'm trying to install Request Tracker from source. I didn't make it
>> past the perl dependencies. I got to an RSS perl module and that was
>> it. It gave me an error message and wouldn't continue. I suppose I
>> could use request tracker from the repositories but that's a little
>> old.
>>
>> Can someone point me in the right direction?
>
> Either settle for the repo or install the perl dependencies would
> be my suggestion. Personally, RT is too much of a pain as is without
> the added faff of managing it's own Perl.
>
> It's generally considered impolite to mess with the system Perl on a
> Debianish system, since so much of the distro is written in perl. What
> would be ideal is to install a Perl somewhere else, and pull down RT's
> dependencies there. That way system updates wont suddenly break RT, and
> RT updates wont break the system.
>
> In general, though, no ill comes of mixing the two. The standard cpan
> tool bundled with the perl binary is shockingly useless for installing
> cpan packages, so use cpan-minus instead (it's in the repos). If you
> can satisfy the perl dependencies from the repos (IIRC, most of them
> can be) then that's always a better bet than cpan.
>
>
> If you're having trouble with any specific modules, post up a list and
> I'm sure someone on here will be able to help. If you've error messages
> you'd like help resolving, we'll need to know what they say.
>
>
> --
> Avi
>
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