Request Tracker

Damien Hull dhull at
Sun Jul 17 20:20:53 UTC 2011

Thanks for the info. I just started another install. I'm going to kill
it and install a version of perl just for request tracker.

On Jul 17, 2011, at 11:55 AM, Avi <lists at> wrote:

> Damien Hull wrote:
>> I'm trying to install Request Tracker from source. I didn't make it
>> past the perl dependencies. I got to an RSS perl module and that was
>> it. It gave me an error message and wouldn't continue. I suppose I
>> could use request tracker from the repositories but that's a little
>> old.
>> Can someone point me in the right direction?
> Either settle for the repo or install the perl dependencies would
> be my suggestion. Personally, RT is too much of a pain as is without
> the added faff of managing it's own Perl.
> It's generally considered impolite to mess with the system Perl on a
> Debianish system, since so much of the distro is written in perl. What
> would be ideal is to install a Perl somewhere else, and pull down RT's
> dependencies there. That way system updates wont suddenly break RT, and
> RT updates wont break the system.
> In general, though, no ill comes of mixing the two. The standard cpan
> tool bundled with the perl binary is shockingly useless for installing
> cpan packages, so use cpan-minus instead (it's in the repos). If you
> can satisfy the perl dependencies from the repos (IIRC, most of them
> can be) then that's always a better bet than cpan.
> If you're having trouble with any specific modules, post up a list and
> I'm sure someone on here will be able to help. If you've error messages
> you'd like help resolving, we'll need to know what they say.
> --
> Avi
> --
> ubuntu-users mailing list
> ubuntu-users at
> Modify settings or unsubscribe at:

More information about the ubuntu-users mailing list