HP PhotoSmart E337

[Ray Parrish]

NoOp wrote:
> On 04/28/2010 07:21 PM, Ray Parrish wrote:
> ...
>   
>> Apr 28 18:26:07 RaysComputer kernel: [ 9564.731699] scsi 5:0:0:0: [sdf] 
>> READ CAPACITY failed
>> Apr 28 18:26:07 RaysComputer kernel: [ 9564.731701] scsi 5:0:0:0: [sdf] 
>> Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
>> Apr 28 18:26:07 RaysComputer kernel: [ 9564.731704] scsi 5:0:0:0: [sdf] 
>> Sense not available.
>> Apr 28 18:26:07 RaysComputer kernel: [ 9564.731708] scsi 5:0:0:0: [sdf] 
>> Write Protect is off
>>
>> So, evidently it's not reading the capacity of the scsi disk in the 
>> camera, and that is causing the failure. I'm not sure how one would go 
>> about fixing that problem. Any suggestions?
>>
>> Later, Ray Parrish
>>
>>     
>
> Maybe this is a clue; from your previous:
>   
>> I just did an lsusb, and got the following results -
>>
>> ray at RaysComputer:~/Videos$ lsusb
>> Bus 002 Device 001: ID 0000:0000 
>> Bus 001 Device 005: ID 03f0:4002 Hewlett-Packard PhotoSmart 720 / 
>> PhotoSmart 935 (storage)
>> Bus 001 Device 004: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader
>> Bus 001 Device 003: ID 046d:c045 Logitech, Inc.
>> Bus 001 Device 002: ID 0c45:612e Microdia
>> Bus 001 Device 001: ID 0000:0000
>>     
>
> Went searching for:
> <https://launchpad.net/+search?field.text=PhotoSmart+camera+%2B"READ+CAPACITY+failed"&field.actions.search=Search>
>
> And stumbled across this bug mentioning Alcor chipsets:
> <https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/88746?comments=all>
> <quote>
> A disproportionate number of individuals report Alcor chipsets in the
> problematic behavior. See:
> https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/88746/comments/62
> https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/88746/comments/119
> https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/88746/comments/299
> https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/88746/comments/397
> http://bugzilla.kernel.org/show_bug.cgi?id=ehci_hcd
>
> Noted Workarounds:
> https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/88746/comments/372
> </quote>
>
> Not sure if it's related, but maybe try it with the Alcor removed? And
> no, I didn't go through all 589 comments - just the first few :-)
>   
Thanks for running the search for me. I've been reading the links from 
the results of that search, and so far most of them are talking about 
slow speeds when using USB.

I think I'm going to go ahead and register my own bug report with 
Launchpad, and see if I can get any results that way, as this so far is 
specific only to this camera, with all other USB devices working no 
problem on my system.

Later, Ray Parrish


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