top and bottom posting
richardkimber at btinternet.com
Thu Sep 10 19:30:48 UTC 2009
On Thu, 10 Sep 2009 14:45:40 -0300
Derek Broughton wrote:
> > I'm guessing they do it that way because most companies (certainly the
> > ones I've dealt with) do it that way, not because they design the stuff
> > poorly, but because they have a different approach to information.
> But that's an entirely different use-case from a mailing list. It's
> analogous to their snail-mail habit of stapling copies of all prior
> correspondence to the back of their reply. This is not a bad idea in
> business mail, but it's a lousy way to carry on a discussion.
Well, of course one can define it as different on the ground that one is a
mailing list and the other isn't, but I feel I am having a discussion with
the company, e.g. on an issue with something I've bought from them, just as
I have a discussion with people on the mailing list about fixing a problem
with software. To me what's going on is the same. It's just there are
different practices in the two cases.
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