Internet access problem

[R Page-Jones]

Markus Schönhaber wrote:
> R Page-Jones:
>   
When I try to access the internet by putting something like 
http://www.google.com in the URL bar the spinner icon comes on and after 
a few minutes the "connection has timed out" message is displayed.
When I put wget http://www.google.com in the command I get:
robin at robin-desktop:~$ wget http://www.google.com
--2009-11-09 19:48:47--  http://www.google.com/
Resolving www.google.com... 1.0.0.0
Connecting to www.google.com|1.0.0.0|:80...

If I click update manager and then click the "check" box  it says 
"Downloading Package Information". After a couple of minutes a message 
comes up "An Error Has Occurred" with the following details:
W: Failed to fetch 
http://gb.archive.ubuntu.com/ubuntu/dists/karmic/Release.gpg 
Cannot initiate the connection to gb.archive.ubuntu.com:80 
(2a01:450:10:1::10).
 - connect (101: Network is unreachable) [IP: 2a01:450:10:1::10 80]

As an experiment I put an xubuntu 9.40 live CD into my computer. The 
program came up OK and connected to the internet without any problems. I 
checked out a few web addresses and navigated round the web a bit to 
check out the operation. All was OK.. (xubantu  8.04 also accesses the 
internet without any problem.)

As a newcomer my object is to get some experience of linux and I am 
inclined to install a version like this one which I know works OK. That 
way I can find out more about the basics such as using the command line.

Once again my thanks for all the help.

Rob







>   
>> Markus Schönhaber wrote:
>>     
>>> I was wondering about that but you sounded so sure. As I explained, the
>>> search domain is not something which is not technically necessary to
>>> make a network connection work. Therefore I see no reason why no
>>> information in this field should cause the Apply button to stay greyed
>>> out. What information did you not enter in this dialogue either?
>>>       
>
>   
>> I put in an ip address for the computer (192.168.1.6), the Netmask 
>> (255.255.255.0), the gateway (192.168.1.1)
>> and the Primary DNS supplied by my ISP (212.135.1.36)
>>     
>
> Hm, for me, the apply button gets enabled after entering just IP and
> netmask.
>
>   
>>> Anyway, all the information you provided above seems to indicate that
>>> your network connection is working perfectly well. So you should
>>> probably explain what *exactly* you're talking about when you say "I
>>> cannot access the internet". What exactly are you doing? What exactly is
>>> the result of this action (error message, ...)?
>>>   
>>>       
>> Looking at the desktop:
>> Mouse arrow on the small "connection" icon at top RHS of screen shows 
>> "Wired network connection Auto eth0 active"
>> Clicking the Firefox icon brings up the Welcome to Ubunto 9.10 screen. 
>> Clicking on any of the links has no effect.
>> Trying google  (top RHS)  with some word  has no effect.
>> Putting a known URL in the Firefox address has no effect.
>>     
>
> What does "no effect" exactly mean? Does even the little circular
> spinner not show any activity?
> What does happen if you type something like
> http://www.google.com
> in the URL bar and wait for a couple of minutes? Firefox should
> eventually display some message if it can't retrieve the desired web page.
>
> Some other things you could check:
> Did you configure Firefox to use a proxy / is the system configured to
> use a proxy that might not be available?
> If you have another browser installed on the machine: does the same
> happen with it too?
> What does (on the command line)
> wget http://www.google.com
> show?
> If you click refresh in update-manager, does it work or do you get any
> errors?
>
>