Don't buy HP computers

[Karl Larsen]

Chris Mohler wrote:
> On Tue, Mar 31, 2009 at 5:33 PM, Karl F. Larsen <klarsen1 at gmail.com> wrote:
> [snip]
>
> Unless you're paying for enterprise level support, this is the
> response you are going to get.
>
>   
>>    As you can see the ??Expert?? changed talking to my laptop and
>> started saying it is a GE Pavillion?? I lost all my hoped for
>> credibility towards HP. I had to fix the laptop they built myself.
>>     
>
> By "fix", I assume you mean undo the misconfiguration that you introduced.
>
> In your case HP is a hardware vendor - their responsibility is to
> ensure your hardware is working properly.  If you choose to install an
> OS that is not officially supported by HP (on your hardware), they are
> not going to help you at all - nor should they.
>
> Chris
>
>   

    I figured you would be happy to see how well HP explained they can't 
support this customer who asked a real simple question.


Karl