Need assistance

CLIFFORD ILKAY clifford_ilkay at
Sun Mar 22 20:57:10 UTC 2009

Karl F. Larsen wrote:
>     My advice is to take the Laptop back to where you bought it and get 
> all your money back. It's clear Dell has no idea how to fix the WiFi and 
> that is criminal! If they sell it as having WiFi you can take them to court.

Why recommend a "shoot first and ask questions later" strategy first?
It's needlessly antagonistic and certainly does nothing to advance the
cause of Linux at Dell.

Never attribute to malice that which you can attribute to mere
incompetence. I don't think it's a deliberate policy at Dell to not
support the Ubuntu they bundle with some of their machines. It's more
likely to be a case of the left hand not knowing what the right hand is
doing where the support personnel on the front lines not knowing about
the Ubuntu support specialists that they must have. There is no way that
Dell would have bundled Ubuntu with anything if they couldn't support it.

Clifford Ilkay
1419-3266 Yonge St.
Toronto, ON
Canada  M4N 3P6

+1 416-410-3326
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