Still have problems to login(change password) in new Dell netbook.

[NoOp]

On 07/03/2009 12:15 PM, Luis Maceira wrote:
> 
> The advice I received on this list to solve the above problem all depend of
> getting into the GRUB prompt,which is not possible with this netbook,so far.
> So,I cannot change the password that I do not know(I cannot do administrative
> tasks),even pressing ESC when booting I cannot get the GRUB prompt.
> In this netbook I sequentially see:  MBR...
>                                      GRUB loading...(I guess it is loading
> because the process is so fast that I hardly see it)
>                                      Starting Up...
> 
> I tried to press ESC when I see(and way before!)GRUB loading...but no
> results.It seems not available the GRUB prompt.
> 
> In the BIOS there is an option to change the user password but is grayed
> not active.The boot options only show the devices to boot and diagnostics.
> So,essentially I cannot acess Recovery(or Rescue) Mode.
> 
> 
>       
> 

If I recall, this is a new netbook that you recently purchased from Dell
that came loaded with Ubuntu, correct? If so, have you called Dell
regarding the issue?