scanning documents

norman norman at
Sat Jan 3 21:09:50 UTC 2009

> > I have recently changed from Ubuntu 8.04 to 8.10 and I have noticed
> > something strange. I have always used XSane for scanning and sending the
> > images to the printer and, with 8.04, there was very little delay
> > between the completion of the scan and the start up of the printer.

< snip >

> > I have tried to find out what could be the cause but, so far, I have not
> > been successful. Could some kind person kick off the new year with some
> > useful help, please.
> Please enable debug logging for printing as follows: Select "System" ->
> "Administration" -> "Printing" in the main menu of your desktop. The
> printer setup tool system-config-printer will open. Select "Server
> Settings" in the list on the left. Then check the checkbox "Save
> debugging information for troubleshooting" and click "Apply".
> Then scan and print an image and post /var/log/cups/error_log. This is
> a file where CUPS writes information about what it is doing. Almost
> all printing problems can be diagnosed from the error log, so it is
> the first place to look to start solving problems.

Thank you very much I will certainly follow this up.


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