No more "me too" posts.
Bart Silverstrim
bsilver at chrononomicon.com
Sat Feb 7 19:25:48 UTC 2009
Dotan Cohen wrote:
>> It takes consumers...users...less time and effort to blurt their
>> brainfarts to a list they discovered than to figure out how to register
>> and send a formal bug report, especially if it meant they would have to
>> conquer their phobia of reporting an existing problem or looking like an
>> idiot or doing something wrong in the process.
>>
>
> So who's limited time is more valuable, the devs' or the users'? For
> that matter, do you suspect that there is a shortage of bugs for them
> to fix already, that they must go out and find more?
Suppose it depends on how much you value customers.
>> Consumers...customers...users...they dictate things like market
>> acceptance and your reputation...so making them happy influences those
>> things.
>>
>
> There exists a way to make themselves happy.
Forcing them to follow the developer's will?
Consumer-oriented service isn't your forte, is it? :-)
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