Technical support

[Andrew Kane]

On Tue, Dec 29, 2009 at 11:51 PM, Jan Erik Kristiansen
<jekristiansen at gmail.com> wrote:
> Hi!
>
> Recently, i've been trying to install a 64 bit verion of Ubuntu 9.10,
> downloaded from Ubuntu's homepage.
> The problem i'm having now is when i install a normal 32 bit system, it
> works, and when trying to make use of the 64 bit system, it just won't work.
> I'm not the first one to experience this problem, from what i can see when
> googling it.
> This problem identifies itself as "error 15"

     Can you tell us exactly when this error occurs (for example, does
it occur during boot, or while using some application?)
     Just off the top of my head, it sounds like a GRUB error. You can
correct me if I'm wrong, but I will attempt to address that error just
in case that's the problem.


> I see there is a guide on how to solve this problem,

    Could you please post a link to the guide to which you refer, in
order to prevent confusion? I suspect that it may refer to the earlier
version of grub instead of grub2 which 9.10 uses by default.

    The guide that I suspect you need is here:

     https://wiki.ubuntu.com/Grub2#Err15

    It seems pretty straightforward, as it just tells you to type some
commands from a terminal in a liveCD session. If you need further
explanation, I'll be happy to answer any specific questions you may
have.