MSI: Don't buy our webcam

Derek Broughton derek at pointerstop.ca
Sat Aug 29 14:31:35 UTC 2009


Douglas Pollard wrote:

> You were likely talking to someone in India that does not know anything
> about the product other than what they have rehearsed.  I don't think
> they mean to be rude but when you get beyond their list of answers they
> are reluctant to say much for fear of saying the wrong thing and getting
> in trouble.

That's fine as far as it goes - but _support_ means that you then provide a 
way to escalate problems those people can't handle to someone who can.  
_This_ is not support.

> Take heart it's getting better.

No, it's not.  
-- 
derek






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