MSI: Don't buy our webcam
Derek Broughton
derek at pointerstop.ca
Sat Aug 29 14:31:35 UTC 2009
Douglas Pollard wrote:
> You were likely talking to someone in India that does not know anything
> about the product other than what they have rehearsed. I don't think
> they mean to be rude but when you get beyond their list of answers they
> are reluctant to say much for fear of saying the wrong thing and getting
> in trouble.
That's fine as far as it goes - but _support_ means that you then provide a
way to escalate problems those people can't handle to someone who can.
_This_ is not support.
> Take heart it's getting better.
No, it's not.
--
derek
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