Can't read any DVD, and can't mount the dvd drive

[Ashley Benton]

On Fri, Mar 28, 2008 at 4:30 PM, NoOp <glgxg at sbcglobal.net> wrote:

> On 03/28/2008 01:11 PM, Ashley Benton wrote:
>
> >>
> >> Before you start pulling hardware out, you might try doing some basic
> >> checks first:
> >>
> >> $ sudo lshw > lshwjames.txt
> >
> > Effectively I can see my dvd and cd drives
> >
> >>   *-cdrom:0
> >>                    description: DVD reader
> >>                    product: HP DVD Writer 400
> >>                    physical id: 0
> >>                    bus info: ide at 1.0
> >>                    logical name: /dev/hdc
> >>                    version: Bh04
> >>                    serial: MYJB75862C
> >>                    capabilities: packet atapi cdrom removable
> nonmagnetic
> >> dma lba iordy audio cd-r cd-rw dvd
> >>                    configuration: mode=udma2 status=nodisc
> >>               *-cdrom:1
> >>                    description: IDE CD-ROM
> >>                    product: ASUS CD-S480/AH
> >>                    physical id: 1
> >>                    bus info: ide at 1.1
> >>                    logical name: /dev/hdd
> >>                    version: 0.87
> >>                    capabilities: packet atapi cdrom removable
> nonmagnetic
> >> dma lba iordy audio
> >>                    configuration: mode=udma2 status=open
> >>
> >> Thanks,
> >
> > Meg
> >
> >
>
> Great. Now, can you put a standard cd - for example your ubuntu cd into
> the dvd drive and see if you can read the files on it from Nautilus
> (Places|Home Folder)?


No I can't see the cd or open it by computer and double clicking on the
drive, the computer doesn't see it. I have a green light that appear in the
dvd drive when I close it and nothing. I can eject the cd manually when
usually I can't before I eject it by clicking on eject first.

Thanks

Meg

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