Can't read any DVD, and can't mount the dvd drive

[NoOp]

On 03/28/2008 01:11 PM, Ashley Benton wrote:

>>
>> Before you start pulling hardware out, you might try doing some basic
>> checks first:
>>
>> $ sudo lshw > lshwjames.txt
> 
> Effectively I can see my dvd and cd drives
> 
>>   *-cdrom:0
>>                    description: DVD reader
>>                    product: HP DVD Writer 400
>>                    physical id: 0
>>                    bus info: ide at 1.0
>>                    logical name: /dev/hdc
>>                    version: Bh04
>>                    serial: MYJB75862C
>>                    capabilities: packet atapi cdrom removable nonmagnetic
>> dma lba iordy audio cd-r cd-rw dvd
>>                    configuration: mode=udma2 status=nodisc
>>               *-cdrom:1
>>                    description: IDE CD-ROM
>>                    product: ASUS CD-S480/AH
>>                    physical id: 1
>>                    bus info: ide at 1.1
>>                    logical name: /dev/hdd
>>                    version: 0.87
>>                    capabilities: packet atapi cdrom removable nonmagnetic
>> dma lba iordy audio
>>                    configuration: mode=udma2 status=open
>>
>> Thanks,
> 
> Meg
> 
> 

Great. Now, can you put a standard cd - for example your ubuntu cd into
the dvd drive and see if you can read the files on it from Nautilus
(Places|Home Folder)?

Note: I'm trying to determine if it is a DVD media/player problem, or a
drive hardware problem.