privacy on Freenode IRC

[Derek Broughton]

Scott Lockwood wrote:

> On Mon, 2007-05-28 at 23:17 +0200, Patrick Frank wrote:
>> And I wonder why people like me have to deal with abusive staff
>> members on
>> IRC networks if they want to get involved with Free and Open Source
>> Projects like Ubuntu
> 
> IRC in general, regardless of the network involved, only provides pain
> and frustration for anyone who ends up running afoul of the network
> admins, or the pet abusive users. My suggestion is not to use IRC for
> anything, at all, ever. We'd all be much happier if IRC stopped working
> overnight. Use teh google.
> 
I agree with Scott (possibly for the first time :-) ).  If your story is
true (I really don't care...) I'd be PO'd too, but whether true or not it's
precisely indicative of the kind of problem you get from doing support this
way.  I don't like it, and I won't use IRC for ubuntu problems. 
Ironically, I do part-time work on a help desk - over MSN chat!  There has
to be a better way.
-- 
derek