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[norman]

< snip >

> Try reading: <https://help.ubuntu.com/community/RestrictedFormats/WindowsCodecs>
> 
> And for more information on codecs in general:
> <https://wiki.ubuntu.com/RestrictedFormats>

Thanks to all of you who have replied, I am now much wiser.

> You may also wish to complain about them using non-free formats.

That's a good idea, I will do that.

> > You probably have to enable the multiverse/universe repositories in
> > synaptic package manager.
> 
> You do. Non-free stuff goes in Multiverse, note by non-free I am
> referring to freedoms, you still don't have to hand over any cash.

Thanks again.

Norman