urgent printer issue

[boricua]

> > cups:631 for the test pages that are printed, this is very puzzling
> 
> Are all the logs really empty, ie access_log,error_log & page_log
> Are you able to actualy print someting to the printer from localhost, and
> if yes, does it show in the logs?
> What printer is this, and exactly how do you install it?
> 


they dont show any information for the time the print occurs nor for the print.
yes i can print and see other info in logs

printer hp640c i did gnome-gui to install