defective hardware partial repairs (was: XServer burned my LCD twice

Philippe Landau lists at mailry.net
Fri Mar 11 13:30:16 UTC 2005


Kevin Krumwiede wrote:
> Your error is in assuming that they actually fixed your machine when you
> sent it in.  Technicians seldom do component-level troubleshooting; it's
> not cost-effective.  They just pop and swap components until it seems to
> work, and call it done.  Unfortunately, this often fixes the symptoms
> without fixing the actual problem (e.g., they may keep replacing your
> LCD controller when the problem is really the power supply.)
> 
> My experience with laptops (and digital cameras) is that when you're
> unlucky enough to get a bad one, no matter how many times you send it in
> for repair, you will continue to have the exact same problem until you
> insist on a complete replacement.
well yes, good observation, that is true :-)

kind regards     philippe





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