Install problem on Dell Inspiron laptop
David McGaffin
david-lists at bigbluesea.org
Mon Dec 6 18:34:20 UTC 2004
Neil,
I had this same problem with my Dell Inspiron 7500 about a month ago.
Eventually, Colin sent me this reply, I downloaded a new ISO, and it
worked. I have not tried the final CD, however. You can read the
mailing list thread on this by searching the list archives for "bad d-i
packages' in the subject line. Anyway, here's what Colin said:
On Fri, 2004-10-01 at 14:23 +0100, Colin Watson wrote:
> On Wed, Sep 29, 2004 at 02:31:54PM -0400, David McGaffin wrote:
> > I am trying to install Warty. The install repeatedly hangs at the
"Load
> > installer components from CD" step with the console message:
> >
> > user.info.anna[42767]: Not a directory
> > user.info.anna[42767]: WARNING **: bad d-i Packages file
> > user.info.anna[42767]: grep: /cdrom/dists/stable/Release: Not a
> > directory
>
> This usually indicates DMA problems, which I believe are fixed in our
> most recent kernel images. I'll see about updating the kernels used in
> the installer.
>
> Cheers,
>
> --
> Colin Watson
[cjwatson at canonical.com]
>
- david
On Mon, 2004-12-06 at 18:03 +0000, Neil Woolford wrote:
> I'm trying to install Ubuntu, from the official pressed CD, on my
> Inspiron 7500 laptop. (Old, from the year 2000.)
>
> The process starts fine, but ends with a blue screen that just stays...
>
> If I Alt+f4 to the install console I find that the machine is stuck in a
> loop;
>
> As I can't seem to stop the loop without rebooting, I can't transcribe
> the screen exactly, but the following elements are repeated.
>
> Process anna[4328] repeatedly warns 'bad d-i packages file'
> /cdrom/dists/stable/Release: not a directory
>
> And so on for ever.
>
> If I go to console Alt+f2 I can browse down into the cdrom filesystem;
> I do notice that /cdrom/dists/stable/Release doesn't appear to be a
> valid path...
>
> Previous install problems on a pair of desktop machines were solved by
> temporarily fitting a new CD drive that supports DMA; I don't have this
> option on the laptop. Booting with 'linux ide=nodma doesn't seem to
> help.
>
> Suggestions welcomed, as I'd really like to have Ubuntu running on this
> machine in place of the current SuSE 9.
>
> I'd even consider the horrors of a floppy/network install if I have to!
>
> Neil
>
>
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