[ubuntu-us-mi] remote support

[Brad McMahon]

Wolfger
I suggest you setup a reverse ssh connection at login and an NX server  
on their box.

Sent from my iPhone

On Jun 24, 2009, at 9:49 AM, Todd DeLand <todd.deland at gmail.com> wrote:

> I am a lurker as well, Chelsey :)
>
> The included Remote Desktop tools in Gnome seem to work pretty well  
> for me. It really is just VNC.
>
> Make sure you poke a hole in her router and forward the port to her  
> machine though so you can connect from outside of her network (I  
> hope she is behind a router).
>
> Is it hot today or what?
>
> Todd
>
> On Wed, Jun 24, 2009 at 12:43 PM, Chelsey Twigg  
> <darth.indy at gmail.com> wrote:
> I haven't ever used it, but I found this article: http://www.howtogeek.com/howto/ubuntu/kubuntu/enable-remote-desktop-vnc-on-kubuntu/
>
> I'm usually a GNOME person m'self, so I've not had any experience  
> with any KDE differences. I am, however, free tech support to all  
> family and friends that use Ubuntu, and most of them live out-of-state
>
> Also, for smaller problems that you know can be solved by a command  
> or two, if you're able to IM with her, it's really easy to just have  
> her copy/paste the commands and run them. Once you get them past the  
> initial fear of the command line, it makes things so much easier  
> than remote desktop, or "OK, click here... Then there..." I've been  
> putting together a bash script, actually, for friends to run on new  
> installs, to install Medibuntu, updates, and favorite tools.
>
> Hope that helps!
>
> P.S. I've been lurking on the list for a few months but never  
> chipped in. So hi everyone!
>
>
> On Wed, Jun 24, 2009 at 12:35 PM, Wolfger <wolfger at gmail.com> wrote:
> Hey guys and gals. I've recently inducted a non-computer-geek into the
> realm of Ubuntu users. She doesn't live too far away, which is why I
> agreed to give her tech support gratis (hey... I *really* wanted to
> rid the world of another virus-laden XP box!), but it would be much
> easier if I could give support from the convenience of my home.
>
> So... Does anybody here have experience setting this up? What tools
> (preferably on the KDE side) are good for this? How complicated will
> it be to do?
>
> --
> Wolfger
> http://wolfger.wordpress.com/
> http://twitter.com/wolfger
> http://identi.ca/wolfger
>
> The world is a mess, and I just... need to rule it.
>
> --
> ubuntu-us-mi mailing list
> ubuntu-us-mi at lists.ubuntu.com
> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-mi
>
>
> --
> ubuntu-us-mi mailing list
> ubuntu-us-mi at lists.ubuntu.com
> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-mi
>
>
> -- 
> ubuntu-us-mi mailing list
> ubuntu-us-mi at lists.ubuntu.com
> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-mi
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://lists.ubuntu.com/archives/ubuntu-us-mi/attachments/20090624/7bf4bd97/attachment.htm