a simple request
greg at coolbrew.com
Fri Apr 4 01:14:27 BST 2008
I would even venture the argument that recent decisions, notices, and
other information should be continuously scrolled on the IRC channel by
the channel bot.
Dustin Puryear wrote:
> Did you know the list is configured to reply to the OP instead of back
> to the list? I just clicked Reply and it was addressed to
> wesj at wesleyharp.com. Odd. Just a FYI.
> Anyway, this is pretty much par for the course, so you just have to get
> used to it. If someone asks something that is already documented, just
> reply with the URL. Eventually that will help. Otherwise, that's just
> the way the Internet is. :)
> Dustin Puryear
> President and Sr. Consultant
> Puryear Information Technology, LLC
> 225-706-8414 x112
> Author, "Best Practices for Managing Linux and UNIX Servers"
> Wesley Harp wrote:
>> I don't want to be writing this email, I wish there was no need. That
>> being said, it is not my intention to step on anyone's toes or offend
>> anyone. Additionally, I am not speaking for the group even if I use
>> "we" or any other plural pronoun.
>> Our resources are stretched pretty thinly. For a team with 30+ members,
>> there is a very small minority doing most of the work. I understand
>> that's how thing are in life and I'm ok with it, or at least more ok
>> with it than I used to be. That being said, what I don't think is ok is
>> for all the work we are doing to be ignored. We try to keep everyone
>> informed as much as possible. We send out information to the mailing
>> list, there are posts on the forums, meeting reminders are sent out, and
>> there are details on things on the wiki. All this takes a LOT of work.
>> We miss some things, but by and large the information is all up to date
>> and accurate.
>> I feel like no matter how much information we're putting out there, we
>> keep getting asked the same questions over and over. Questions whose
>> answers are easily found on one or more of our team resources (wiki,
>> forum, Google calendar, etc.). The answers are always available if you
>> do a little looking. I understand that everyone doesn't have the same
>> amount of time to put forth, but for the people who show up once every
>> month or so and want to know why they don't know about decision X, or
>> feature Y I'm not sure what to say. We can only do so much. If people
>> aren't willing to keep themselves informed and up to date on what's
>> going on there's not much we can do about that. At the same time, we
>> aren't here to spoon feed information to everyone.
>> All I'm asking is that people read the information we're sending out and
>> make sure to check the site and other resources before you ask your
>> questions. If you're going to commit to being a part of the team, then
>> part of that commitment is keeping yourself informed. It's up to you.
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