a simple request

Greg McCrory greg at coolbrew.com
Fri Apr 4 01:14:27 BST 2008

I would even venture the argument that recent decisions, notices, and 
other information should be continuously scrolled on the IRC channel by 
the channel bot.

Dustin Puryear wrote:
> Did you know the list is configured to reply to the OP instead of back 
> to the list? I just clicked Reply and it was addressed to 
> wesj at wesleyharp.com. Odd. Just a FYI.
> Anyway, this is pretty much par for the course, so you just have to get 
> used to it. If someone asks something that is already documented, just 
> reply with the URL. Eventually that will help. Otherwise, that's just 
> the way the Internet is. :)
> --
> Dustin Puryear
> President and Sr. Consultant
> Puryear Information Technology, LLC
> 225-706-8414 x112
> http://www.puryear-it.com
> Author, "Best Practices for Managing Linux and UNIX Servers"
>    http://www.puryear-it.com/pubs/linux-unix-best-practices/
> Wesley Harp wrote:
>> I don't want to be writing this email, I wish there was no need.  That 
>> being said, it is not my intention to step on anyone's toes or offend 
>> anyone.  Additionally, I am not speaking for the group even if I use 
>> "we" or any other plural pronoun.
>> Our resources are stretched pretty thinly.  For a team with 30+ members, 
>> there is a very small minority doing most of the work.  I understand 
>> that's how thing are in life and I'm ok with it, or at least more ok 
>> with it than I used to be.  That being said, what I don't think is ok is 
>> for all the work we are doing to be ignored.  We try to keep everyone 
>> informed as much as possible.  We send out information to the mailing 
>> list, there are posts on the forums, meeting reminders are sent out, and 
>> there are details on things on the wiki.  All this takes a LOT of work.  
>> We miss some things, but by and large the information is all up to date 
>> and accurate. 
>> I feel like no matter how much information we're putting out there, we 
>> keep getting asked the same questions over and over.  Questions whose 
>> answers are easily found on one or more of our team resources (wiki, 
>> forum, Google calendar, etc.).  The answers are always available if you 
>> do a little looking.  I understand that everyone doesn't have the same 
>> amount of time to put forth, but for the people who show up once every 
>> month or so and want to know why they don't know about decision X, or 
>> feature Y I'm not sure what to say.  We can only do so much. If people 
>> aren't willing to keep themselves informed and up to date on what's 
>> going on there's not much we can do about that.  At the same time, we 
>> aren't here to spoon feed information to everyone. 
>> All I'm asking is that people read the information we're sending out and 
>> make sure to check the site and other resources before you ask your 
>> questions.  If you're going to commit to being a part of the team, then 
>> part of that commitment is keeping yourself informed.  It's up to you.
>> Wes

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