a simple request
Rob Rogers
r2d2rogers at gmail.com
Wed Apr 2 17:09:58 BST 2008
Dustin,
I usually like the reply to hit the list, but apparently that's not
the general consensus in the wider community. I would be open to
discussion on changing the defaults so that you didn't have to hit
reply to all to sent to everyone on the mailing list.
-Rob
On Wed, Apr 2, 2008 at 11:05 AM, Dustin Puryear <dustin at puryear-it.com> wrote:
> Did you know the list is configured to reply to the OP instead of back
> to the list? I just clicked Reply and it was addressed to
> wesj at wesleyharp.com. Odd. Just a FYI.
>
> Anyway, this is pretty much par for the course, so you just have to get
> used to it. If someone asks something that is already documented, just
> reply with the URL. Eventually that will help. Otherwise, that's just
> the way the Internet is. :)
>
> --
> Dustin Puryear
> President and Sr. Consultant
> Puryear Information Technology, LLC
> 225-706-8414 x112
> http://www.puryear-it.com
>
> Author, "Best Practices for Managing Linux and UNIX Servers"
> http://www.puryear-it.com/pubs/linux-unix-best-practices/
>
>
>
>
> Wesley Harp wrote:
> > I don't want to be writing this email, I wish there was no need. That
> > being said, it is not my intention to step on anyone's toes or offend
> > anyone. Additionally, I am not speaking for the group even if I use
> > "we" or any other plural pronoun.
> >
> > Our resources are stretched pretty thinly. For a team with 30+ members,
> > there is a very small minority doing most of the work. I understand
> > that's how thing are in life and I'm ok with it, or at least more ok
> > with it than I used to be. That being said, what I don't think is ok is
> > for all the work we are doing to be ignored. We try to keep everyone
> > informed as much as possible. We send out information to the mailing
> > list, there are posts on the forums, meeting reminders are sent out, and
> > there are details on things on the wiki. All this takes a LOT of work.
> > We miss some things, but by and large the information is all up to date
> > and accurate.
> >
> > I feel like no matter how much information we're putting out there, we
> > keep getting asked the same questions over and over. Questions whose
> > answers are easily found on one or more of our team resources (wiki,
> > forum, Google calendar, etc.). The answers are always available if you
> > do a little looking. I understand that everyone doesn't have the same
> > amount of time to put forth, but for the people who show up once every
> > month or so and want to know why they don't know about decision X, or
> > feature Y I'm not sure what to say. We can only do so much. If people
> > aren't willing to keep themselves informed and up to date on what's
> > going on there's not much we can do about that. At the same time, we
> > aren't here to spoon feed information to everyone.
> >
> > All I'm asking is that people read the information we're sending out and
> > make sure to check the site and other resources before you ask your
> > questions. If you're going to commit to being a part of the team, then
> > part of that commitment is keeping yourself informed. It's up to you.
> >
> >
> > Wes
> >
>
> --
>
>
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