a simple request

Rob Rogers r2d2rogers at gmail.com
Wed Apr 2 17:09:58 BST 2008


Dustin,

I usually like the reply to hit the list, but apparently that's not
the general consensus in the wider community.  I would be open to
discussion on changing the defaults so that you didn't have to hit
reply to all to sent to everyone on the mailing list.

-Rob

On Wed, Apr 2, 2008 at 11:05 AM, Dustin Puryear <dustin at puryear-it.com> wrote:
> Did you know the list is configured to reply to the OP instead of back
>  to the list? I just clicked Reply and it was addressed to
>  wesj at wesleyharp.com. Odd. Just a FYI.
>
>  Anyway, this is pretty much par for the course, so you just have to get
>  used to it. If someone asks something that is already documented, just
>  reply with the URL. Eventually that will help. Otherwise, that's just
>  the way the Internet is. :)
>
>  --
>  Dustin Puryear
>  President and Sr. Consultant
>  Puryear Information Technology, LLC
>  225-706-8414 x112
>  http://www.puryear-it.com
>
>  Author, "Best Practices for Managing Linux and UNIX Servers"
>    http://www.puryear-it.com/pubs/linux-unix-best-practices/
>
>
>
>
>  Wesley Harp wrote:
>  > I don't want to be writing this email, I wish there was no need.  That
>  > being said, it is not my intention to step on anyone's toes or offend
>  > anyone.  Additionally, I am not speaking for the group even if I use
>  > "we" or any other plural pronoun.
>  >
>  > Our resources are stretched pretty thinly.  For a team with 30+ members,
>  > there is a very small minority doing most of the work.  I understand
>  > that's how thing are in life and I'm ok with it, or at least more ok
>  > with it than I used to be.  That being said, what I don't think is ok is
>  > for all the work we are doing to be ignored.  We try to keep everyone
>  > informed as much as possible.  We send out information to the mailing
>  > list, there are posts on the forums, meeting reminders are sent out, and
>  > there are details on things on the wiki.  All this takes a LOT of work.
>  > We miss some things, but by and large the information is all up to date
>  > and accurate.
>  >
>  > I feel like no matter how much information we're putting out there, we
>  > keep getting asked the same questions over and over.  Questions whose
>  > answers are easily found on one or more of our team resources (wiki,
>  > forum, Google calendar, etc.).  The answers are always available if you
>  > do a little looking.  I understand that everyone doesn't have the same
>  > amount of time to put forth, but for the people who show up once every
>  > month or so and want to know why they don't know about decision X, or
>  > feature Y I'm not sure what to say.  We can only do so much. If people
>  > aren't willing to keep themselves informed and up to date on what's
>  > going on there's not much we can do about that.  At the same time, we
>  > aren't here to spoon feed information to everyone.
>  >
>  > All I'm asking is that people read the information we're sending out and
>  > make sure to check the site and other resources before you ask your
>  > questions.  If you're going to commit to being a part of the team, then
>  > part of that commitment is keeping yourself informed.  It's up to you.
>  >
>  >
>  > Wes
>  >
>
>  --
>
>
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