[CoLoCo] work/ticket tracking software

David L. Willson DLWillson at TheGeek.NU
Wed Jan 16 20:27:18 GMT 2008


David, if it will make it easier, I can give you a virtual server on a
1.5M/900k bps DSL line.  Then you can have console access through VMware
Server Console.

On Wed, 2008-01-16 at 13:22 -0700, David Overcash wrote:
> Hmmm...  I found a few solutions but none of them are neither easy to
> install nor can I do it without a full box at my control (I just have
> a basic web host account with SSH access).
> 
> If you find one Jim let me know and I'll try to get it setup..
> otherwise it could be a good learning experience for you to learn how
> to code PHP and interact with a simple MySQL database.  I could
> probably brew something up for you, but not within the next week or
> two... 
> 
> Cheers,
> David
> 
> On Jan 16, 2008 1:03 PM, David L. Willson <DLWillson at thegeek.nu>
> wrote:
>         Would it be proper to assume that you'll post your impressions
>         of the
>         ticket systems as you touch them, Jim?  I may want to try to
>         sell one
>         here at work, so we can get off the sucking IE-on-Windows-only
>         product
>         we use now (Magic HelpDesk IQ).
>         
>         
>         On Wed, 2008-01-16 at 11:04 -0700, Jim Hutchinson wrote:
>         > On Jan 16, 2008 10:59 AM, David Overcash
>         <funnylookinhat at gmail.com> wrote:
>         > > In fact Jim...   I'll install a few ticket systems there
>         and see which one
>         > > you like.  Then feel free to just go ahead and use it.
>         > >
>         > > -David 
>         > >
>         >
>         > Cool. Thanks. I would ultimately like to have staff use it
>         as well to
>         > request help. Is that okay?
>         >
>         > -jim
>         >
>         > --
>         > Please avoid sending me Word or PowerPoint attachments. 
>         > See http://www.gnu.org/philosophy/no-word-attachments.html
>         >
>         
>         
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