[CoLoCo] work/ticket tracking software
David L. Willson
DLWillson at TheGeek.NU
Wed Jan 16 20:27:18 GMT 2008
David, if it will make it easier, I can give you a virtual server on a
1.5M/900k bps DSL line. Then you can have console access through VMware
Server Console.
On Wed, 2008-01-16 at 13:22 -0700, David Overcash wrote:
> Hmmm... I found a few solutions but none of them are neither easy to
> install nor can I do it without a full box at my control (I just have
> a basic web host account with SSH access).
>
> If you find one Jim let me know and I'll try to get it setup..
> otherwise it could be a good learning experience for you to learn how
> to code PHP and interact with a simple MySQL database. I could
> probably brew something up for you, but not within the next week or
> two...
>
> Cheers,
> David
>
> On Jan 16, 2008 1:03 PM, David L. Willson <DLWillson at thegeek.nu>
> wrote:
> Would it be proper to assume that you'll post your impressions
> of the
> ticket systems as you touch them, Jim? I may want to try to
> sell one
> here at work, so we can get off the sucking IE-on-Windows-only
> product
> we use now (Magic HelpDesk IQ).
>
>
> On Wed, 2008-01-16 at 11:04 -0700, Jim Hutchinson wrote:
> > On Jan 16, 2008 10:59 AM, David Overcash
> <funnylookinhat at gmail.com> wrote:
> > > In fact Jim... I'll install a few ticket systems there
> and see which one
> > > you like. Then feel free to just go ahead and use it.
> > >
> > > -David
> > >
> >
> > Cool. Thanks. I would ultimately like to have staff use it
> as well to
> > request help. Is that okay?
> >
> > -jim
> >
> > --
> > Please avoid sending me Word or PowerPoint attachments.
> > See http://www.gnu.org/philosophy/no-word-attachments.html
> >
>
>
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