[ubuntu-uk] Screenshot: can't clear old image files, where are they

Rowan Berkeley rowan.berkeley at gmail.com
Sat Nov 15 14:19:07 UTC 2014

On 15/11/14 13:59, Colin Law wrote:
> On 15 November 2014 13:42, Rowan Berkeley <rowan.berkeley at gmail.com> wrote:
>> On 15/11/14 13:38, Colin Law wrote:
>>> On 15 November 2014 12:50, Rowan Berkeley <rowan.berkeley at gmail.com>
>>> wrote:
>>>> On 15/11/14 12:42, Colin Law wrote:
>>>>> On 15 November 2014 12:13, Rowan Berkeley <rowan.berkeley at gmail.com>
>>>>> wrote:
>>>>>> Hi,
>>>>>> I have upgraded to 14:10, and picked up a bug or two along the way.
>>>>>> This
>>>>>> one
>>>>>> is a nuisance, because I use screenshots a lot on my blog. Every time I
>>>>>> try
>>>>>> to make a new screenshot, it just creates a new copy of an old one.
>>>>>> Therefore, it is storing them somewhere in a queue, and when I try to
>>>>>> make a
>>>>>> new one, it puts that at the bottom of the queue and offers me a fresh
>>>>>> edition of the snapshot that is stuck at the top. Or a selection from
>>>>>> several that are stuck there, but never the new one. The official
>>>>>> location
>>>>>> for all screenshots is set by me as the desktop, and I have repeatedly
>>>>>> deleted everything on there, including hidden files. These things must
>>>>>> be
>>>>>> stored somewhere else. So where are they all, so that I can clear them,
>>>>>> and
>>>>>> perhaps find some way of preventing them from accumulating like this
>>>>>> again?
>>>>> When you click on print screen (if that is how you are taking a
>>>>> snapshot) what does it show for Save in Folder?
>>>>> Colin
>>>> I haven't been using Print Screen, I have been using the Screenshot
>>>> application, because I always want to select an area by hand. But it is
>>>> interesting that the Print Screen command always reverts the destination
>>>> folder to Pictures, no matter how often I try to change it to Desktop.
>>>> But
>>>> this doesn't really solve my problem. I can find the resulting image
>>>> file,
>>>> whether it is in Desktop or in Pictures. the trouble is, it is not the
>>>> present screen, but an old one, stored somewhere and regurgitated
>>>> repeatedly. So the question must be, where?
>>> Just to clarify, are you saying that if you hit printscreen, enter a
>>> filename, select an appropriate folder, and hit save, that it saves a
>>> file where requested, with the correct name, but with the wrong
>>> contents?
>>> Colin
>> yep. old contents.
> If you run, in a terminal
> gnome-screenshot
> do you see an error something like
> ** (gnome-
> screenshot:5026): WARNING **: Unable to use GNOME Shell's builtin
> screenshot interface, resorting to fallback X11. Error:
> GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
> org.gnome.Shell was not provided by any .service files
> If so then perhaps it is this bug
> https://bugs.launchpad.net/gnome-screenshot/+bug/1103847
> Colin
No, I don't get that error message in the Terminal. It just performs the 
Screenshot operation without comment. Into the Pictures folder. And 
reproduces the old material, again. Restart will clear it, I think, 
because the old material is from this morning, not from yesterday, when 
this started happening.

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