[ubuntu-uk] Screenshot: can't clear old image files, where are they

Colin Law clanlaw at gmail.com
Sat Nov 15 13:59:33 UTC 2014

On 15 November 2014 13:42, Rowan Berkeley <rowan.berkeley at gmail.com> wrote:
> On 15/11/14 13:38, Colin Law wrote:
>> On 15 November 2014 12:50, Rowan Berkeley <rowan.berkeley at gmail.com>
>> wrote:
>>> On 15/11/14 12:42, Colin Law wrote:
>>>> On 15 November 2014 12:13, Rowan Berkeley <rowan.berkeley at gmail.com>
>>>> wrote:
>>>>> Hi,
>>>>> I have upgraded to 14:10, and picked up a bug or two along the way.
>>>>> This
>>>>> one
>>>>> is a nuisance, because I use screenshots a lot on my blog. Every time I
>>>>> try
>>>>> to make a new screenshot, it just creates a new copy of an old one.
>>>>> Therefore, it is storing them somewhere in a queue, and when I try to
>>>>> make a
>>>>> new one, it puts that at the bottom of the queue and offers me a fresh
>>>>> edition of the snapshot that is stuck at the top. Or a selection from
>>>>> several that are stuck there, but never the new one. The official
>>>>> location
>>>>> for all screenshots is set by me as the desktop, and I have repeatedly
>>>>> deleted everything on there, including hidden files. These things must
>>>>> be
>>>>> stored somewhere else. So where are they all, so that I can clear them,
>>>>> and
>>>>> perhaps find some way of preventing them from accumulating like this
>>>>> again?
>>>> When you click on print screen (if that is how you are taking a
>>>> snapshot) what does it show for Save in Folder?
>>>> Colin
>>> I haven't been using Print Screen, I have been using the Screenshot
>>> application, because I always want to select an area by hand. But it is
>>> interesting that the Print Screen command always reverts the destination
>>> folder to Pictures, no matter how often I try to change it to Desktop.
>>> But
>>> this doesn't really solve my problem. I can find the resulting image
>>> file,
>>> whether it is in Desktop or in Pictures. the trouble is, it is not the
>>> present screen, but an old one, stored somewhere and regurgitated
>>> repeatedly. So the question must be, where?
>> Just to clarify, are you saying that if you hit printscreen, enter a
>> filename, select an appropriate folder, and hit save, that it saves a
>> file where requested, with the correct name, but with the wrong
>> contents?
>> Colin
> yep. old contents.

If you run, in a terminal
do you see an error something like
** (gnome-

screenshot:5026): WARNING **: Unable to use GNOME Shell's builtin
screenshot interface, resorting to fallback X11. Error:
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.gnome.Shell was not provided by any .service files

If so then perhaps it is this bug


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