[ubuntu-uk] Packard Bell, what wonderful support!

Alan Pope alan.pope at canonical.com
Fri May 10 09:48:15 UTC 2013


On 10/05/13 10:40, Gareth France wrote:
> After the way you spoke to me last time Alan, I'd rather run over my
> hard drive with my car! Rude was not the word.
>

Ok, so at this point I have numerous reply options available to me. They 
are varied in their approach however I'm choosing to go with the following:-

"I apologise if I have upset you in the past. I am making a genuine 
offer to assist in the predicament you're currently in by offering to 
send you a piece of equipment, gratis. That offer still stands. I'll 
even pay the postage."

Have a nice day.
-- 
Alan Pope
Engineering Manager

Canonical - Product Strategy
+44 (0) 7973 620 164
alan.pope at canonical.com
http://ubuntu.com/



More information about the ubuntu-uk mailing list