[ubuntu-uk] Packard Bell, what wonderful support!

Laura Czajkowski laura at lczajkowski.com
Fri May 10 09:46:47 UTC 2013

On 10/05/13 10:40, Gareth France wrote:
> On 10/05/13 10:36, Alan Pope wrote:
>> On 09/05/13 12:14, Gareth France wrote:
>>> I don't have anything 500gb in size to do a full backup onto and I'm
>>> not
>>> comfortable handing out my business' data at all. I am confident a hard
>>> disk would not cause an overheating issue like I am experiencing and
>>> even if it did then that can be addressed once no other issue is found.
>> Let me know your postal address via email and I'll send you a second
>> hand 500GB Western Digital USB attached hard drive in an enclosure
>> today. Model number WD5000D032. It was sat in a drawer doing nothing,
>> so I powered it up and formatted it. Self test shows there's nothing
>> wrong with it.
>> http://popey.com/~alan/wd.png
>> I have no need for it.
>> Cheers,
> After the way you spoke to me last time Alan, I'd rather run over my
> hard drive with my car! Rude was not the word.

You've shown people no grace or manners in their attempts to help you in
this issue, even though reading that log you posted of your interactions
with Packard Bell you come off worse showing unhelpfulness and rudeness.

Alan Bell has offered to give you a harddrive for free, and to keep to
help you get out of this issue. You could at least show some manners by
saying thank you!


Laura Czajkowski 
LoCo Council Member 
Community Council Member

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