[ubuntu-uk] Packard Bell, what wonderful support!

Sean Miller sean at seanmiller.net
Fri May 10 09:18:04 UTC 2013

On 10 May 2013 10:09, Gareth France <gareth.france at gmail.com> wrote:

> Why don't you mount your hard drive as an external one on your desktop PC
> (as you are suggesting you will do whilst the laptop is away) and then copy
> the data directly onto the fixed hard drive on that PC... then re-install
> the Windows OS that was on the Packard Bell and send it to them with that
> on?
>  It's what I'd do.
>  Seems a MUCH simpler solution to me than taking out the hard drive and
> them not fixing the issue... .
>  Seems to me, Gareth, that you're being deliberately obstructive in terms
> of allowing them to fix your laptop under warranty... seems to me that
> they've actually been quite helpful to you... I've had much worse, and I'd
> have been very happy with the potential outcome of your support call.
>  Also, regarding 0845 a simple Google search pulls up this website
> http://www.weq4u.co.uk/ which allows you to call a landline number (0333
> 5432111) and then when it answers type in an 0845 number and it'll
> connect... so it isn't exactly rocket science, is it?
> Sean
>  Because a) the desktop pc does not have a hard drive, I will be
> installing mine internally and b) I don't have a copy of windows to install
> on my hard drive.
> I wasn't aware of this website you mention and I don't know if that number
> would be included in the numbers I can call with my bundled minutes. I'll
> check that out.

It's a geographical number.  It will be included.

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