[ubuntu-uk] Packard Bell, what wonderful support!

Gareth France gareth.france at gmail.com
Fri May 10 09:09:26 UTC 2013

> Why don't you mount your hard drive as an external one on your desktop 
> PC (as you are suggesting you will do whilst the laptop is away) and 
> then copy the data directly onto the fixed hard drive on that PC... 
> then re-install the Windows OS that was on the Packard Bell and send 
> it to them with that on?
> It's what I'd do.
> Seems a MUCH simpler solution to me than taking out the hard drive and 
> them not fixing the issue... .
> Seems to me, Gareth, that you're being deliberately obstructive in 
> terms of allowing them to fix your laptop under warranty... seems to 
> me that they've actually been quite helpful to you... I've had much 
> worse, and I'd have been very happy with the potential outcome of your 
> support call.
> Also, regarding 0845 a simple Google search pulls up this website 
> http://www.weq4u.co.uk/ which allows you to call a landline number 
> (0333 5432111) and then when it answers type in an 0845 number and 
> it'll connect... so it isn't exactly rocket science, is it?
> Sean
Because a) the desktop pc does not have a hard drive, I will be 
installing mine internally and b) I don't have a copy of windows to 
install on my hard drive.

I wasn't aware of this website you mention and I don't know if that 
number would be included in the numbers I can call with my bundled 
minutes. I'll check that out.
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