[ubuntu-uk] Sorely disappointed with U1 Music Store

[Bill Baker]

On Wed, 2013-04-17 at 06:56 -0400, Penelope Stowe wrote:
> I wonder if it would be useful to file a bug suggesting that error
> messages in the music store (if possible, only when the error comes
> during an actual purchase) include a recommendation to check with your
> bank to see if money has been withdrawn before re-attempting your
> purchase? I don't actually think many of the target end users for
> Ubuntu would think about checking to see if the money's been withdrawn
> before trying again. Most of them aren't going to come say anything on
> an Ubuntu list or file a bug; they'll just take their money elsewhere.
> I'm not a programmer so I don't know if it would be feasible to only
> include it in errors where someone was in process of purchasing when
> the error occurred, but it might be worth having in general in the
> music store if it can't be set more specifically. I've certainly used
> websites that put that suggestion in when an error occurs during a
> purchase.  
> 
Suggestion: "payment has been requested but currently there is an error
downloading your purchase. Please contact xxx at xxx" might have been the
the more sane option - and, surely, a programmable error check/trap? 
-- 
Regards,
Bill B. [SuperEngineer]

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